Contact Roundhouse Provisions Customer Service

Like its official helpline, support@roundhouseprovisions.com is the only email address to consult Roundhouse Provisions’ customer service for all purposes. However, it does not guarantee immediate responses, especially during periods of high request volume, and requires customers to wait a few hours or a day for assistance. Still, it is a better alternative to calling agents when supporting evidence is needed to back the claim. Emailing is also ideal for sharing non-urgent matters, complaints, and feedback.

Roundhouse Provisions’ customer service agents are available seven days a week. However, their working hours vary slightly from day to day. Users consulting them from Monday to Friday can reach out at any time between 6:00 AM and 5:00 PM PST. In contrast, the agents efficiently handle user queries and complaints on weekends from 6:00 AM to 4:00 PM PST. Clients who intend to consult with the customer care team in person can also visit the company headquarters, CGH Group, LLC, located at 5718 Westheimer Road, Suite 1000, Houston, Texas 77057, United States, during the same hours.

The official Roundhouse Provisions website offers multiple options for online consultations with the customer care team on its Contact Us page. For instance, users can share their queries, feedback, and complaints via email or live chat with the agents. They can also use the company's official helpline or browse through the FAQs for self-support. Those seeking to connect with Roundhouse Provisions’ customer service for general information and updates can follow the company on Facebook, Instagram, X, YouTube, and TikTok, or subscribe to their newsletter through the options available at the bottom of the same page.