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Contact Rotel Customer Service

Rotel Phone Numbers and Emails

Customer Service Number:

  • 1 (510) 843-4500
    Sumico
Call customer service
Send Message

Customer Service:

  • +44 190 322 1710
    Rotel Europe

Rotel Emails:

Customer Service
Rotel Europe, Sumico
Sales/ Reservations
The Rotel Co., Ltd

Rotel Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Contact Method Distribution
91% phone, 9% email
Most Popular Rotel Phone Number
1 (510) 843-4500
Most Popular Rotel Email Address
rotelsupport@sumikoaudio.net
Average Calls duration
1 minute
Common Reasons for Contact
Request for information, product/ service, payments and charges
Issue Resolution Rate
Low (15% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›
PissedConsumer Club

Contact Information

Rotel Website:

Rotel Help Center:

Corporate Office Address:

The Rotel Co., Ltd
Tachikawa Building 1F 2-11-4, Nakane, Meguro-ku
Tokyo, Tokyo 152-0031
Japan

Other Info (opening hours):

Additional Address:


Sumico

6655 Wedgwood Road N, Suite 115

Maple Grove, MN 55311-2814, US


Rotel Europe

Dale Road, Worthing, West Sussex

England BN11 2BH, United Kingdom

More contact details

Fax:

+44 (0) 1903 221 501

Summary of Rotel Customer Service Calls

87 TOTAL
CALLS
02:31 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rotel?

Request for Information Question:

  • “Firmware update”
  • “Checking my mints”
  • “About my monthly plan”

Payments and Charges Question:

  • “Complain regards unauthorised payments from my PayPal account since February”
  • “I have been charging extra money.”
  • “Fraude”

Product/ Service Question:

  • “Problem with integrated amo”
  • “Tech info”
  • “Its not connecting mr”

Account Question:

  • “My account has benn charged twice and has been credited once”
  • “My rebtel account not working”

Refund Question:

  • “Refund”
  • “I want refund”
  • “My refund”

Staff Question:

  • “Talk to customer service”

Return/ Replace Question:

  • “Replacement remote”

Cards Question:

  • “I have mistakenly credit card payment for international calls rebtel please reimburse of payment my account”

Other Question:

  • “Remote”
  • “International calling”
  • “Personal”

About

Summary

Rotel is a well-known manufacturer of video and audio equipment. The company was founded in 1966 in Japan. This is a privately owned company. For more than 50 years Rotel has been manufacturing high quality audio and video receivers, CD players and tuners, multizone systems for Hi-Fi and home theatres. Talented designers and engineers do their best to provide customers with high quality products. Rotel is known for manufacturing audio and video equipment of exceptional quality. Rotel aims to follow principles of harmonic production to meet all customers’ requirements. Today, Rotel takes one of the leading places among audio and video manufacturers all over the world.

Rotel reviews and complaints

Rotel is ranked 599 out of 6269 in Appliances and Electronics category

Compare Rotel Customer Service To

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