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3.3

I love shopping here but the customer service today was terrible. I feel like when you spend 150.00 dollars on Calvin Klein dresses you should be able to keep them on the hangers!!!

Please tell me who wants their merchandise ball up in bag!!!! RIDICULOUS!!!!

Reason of review: Not as described/ advertised.

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Guest

OR you start bringing your own hangers. It is literally store policy and you are not worth the write up. Associate are told not to fold cloths because Ross as a brand cares more about speed than wrinkle free clothes.

Guest

Ross has low prices for a reason, they reuse hangers in order to hang new merchandise that comes into the store. Items do not come into the store on hangers but in boxes, where associates must tag and hang them. If you would prefer, go to a department store, where you will pay probably twice to three times as much for something to be hung up.

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