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I purchased 2 paddleboards from Rosalooks.com. I received two Kayak paddles instead, and that is it.
When I attempted to get information on my status, I was told that it shipped. I asked for them to ship my paddleboards or to provide a refund, and they refused. They tried to give me an $8 refund, stating that if I want a full refund, I will have to send the Kayak paddles back, and it will be so expensive to do so that it isnt worth it. When I refused, they came back and offered me $16.
I still refused, and they offered me a 50% refund.
This is clearly a scam site, that takes your money and makes it so impossible to get a refund that people just give up.
After further research, they dont have an address or phone number. Please add this site to your list to let other consumers know they must not buy here.
User's recommendation: DO NOT BUY FROM ROSALOOKS.
Monetary Loss: $108.
Preferred solution: Full refund.
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