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How to Contact Roomies Customer Service?

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How to Contact Roomies Customer Service?

The company does not provide the Roomies customer service number to get in touch with their representatives. They emphasize the efficiency of the FAQ articles and guides in answering consumers' questions and resolving the issues. You can browse the Support section and information articles by clicking the Help link at the bottom of the official website's homepage.

Alternatively, you can email your questions and concerns to Roomies customer care team at support@roomies.com. You can also reach the company representatives via hello@roomies.com. Note that they can only help with questions regarding the use of the website and any problems and bugs you are experiencing.

If you want to use the Roomies website to contact their customer service, you will need to log into your account. Click the Login button in the top right corner of the homepage and enter your credentials. At the bottom of the screen, you will find the Help link leading to the Support page. Scroll the FAQ topics down to the one titled 'I Want To Call or Contact Roomies' and click the Contact Us button. You will get a request form you can complete with the required information and your inquiry details to reach the Roomies online. The customer care agent will contact you after they study your issue.

As the company operates as an online platform, they do not have physical locations. However, you can reach the Roomies headquarters via regular mail. The corporate office mailing address is Roomies, 240 Dolores St, 131 San Francisco, California 94103, United States. You can send official correspondence and documentation to this office. The customer service team is also ready to handle consumers' concerns, complaints, and praises sent to this address. You will receive a written response from the Roomies representative as soon as they investigate your case. If you have questions regarding the Privacy Policy and Data Protection, mail them to the Legal Department at the company's headquarters.

The Roomies app is designed to help you with a variety of inquiries. It allows you to order a room service or watch a movie directly through the Roomies app. You can also discover the hotel amenities, including the spa locations or fitness center, and request extras like pillows or blankets. You can also learn about the special promotions and menus available at the hotel via the app.

If you experience difficulties accessing or navigating the app, email the tech support at myroomie.developer@gmail.com. You can also request information or assistance at support@roomies.com. Another way to try and reach their customer care agents online is via direct messages on social media.

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Contact Information

Roomies Website:

Roomies Help Center:

Corporate Office Address:

Roomies
240 Dolores St, #131
San Francisco, California 94103
United States

Roomies Rating Based on 4 Reviews

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2.3
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