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Contact Roomer Customer Service

Roomer Phone Numbers and Emails

Toll-Free Number:

  • (866) 293-5985
Call customer service
Send Message

Roomer Emails:

Customer Service
Jobs/ Career
Technical Support
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How to Сontact Roomer Сustomer Іervice?

Most Popular Number:

(866) 293-5985
Total calls: 32 Issue resolved: 1 Last call: Apr 24, 2025
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PissedConsumer Reporter

If you need customer service support from a Roomer representative, apply to the company at the following number: 866-293-5985. Such a line is available 24/7. So, you can ask for help at any time convenient for you. To receive quality assistance, prepare all the necessary questions you want to find out the answers to. If you cannot communicate by phone, use one of the written ways of communication. Below, we’ll consider them in detail.

Roomer provides several email addresses you may need in different cases. If you have any questions related to your reservation, canceling your reservation, payment, and other things, send a letter to help@roomertravel.com. Are you interested in joining the Roomer team? Use the following company contact: careers@roomertravel.com. If communication via social media is the most convenient for you, you can also chat with one of the company managers via Facebook, Twitter, or Instagram. To go to one of these social media, click on its icon under “Join the community” at the bottom of the official Roomer website.

There are several ways to contact the company via this website. If you prefer communication by phone, click on the “866-293-5985” hyperlink or “Call customer service” button in the “Phone numbers and emails” block. To send a letter, choose “Customer service”, “Jobs/Career”, or “Technical support” under “Roomer Emails”. In any case, you’ll be directed to a contact form. Fill out all its fields with a detailed description of the issue or question in the “Message” field, and then click on the “Proceed” button to send a message.

Roomer Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call Roomer is 8662935985.

  • The longest wait times are on Sunday, while the shortest are on Tuesday. The average call time is 25 seconds.

  • Be prepared for the call as Roomer may ask you for the following information to identify you as a customer: email.

View full overview ›
PissedConsumer Club

Contact Information

Roomer Website:

Roomer Help Center:

Corporate Office Address:

Roomer Travel, Inc.
300 Park Avenue
New York, New York 10022
United States

Other Info (opening hours):

Other Location:

205 E 42nd Street, 14th floor,

New York, New York

United States

More contact details

Roomer Rating Based on 3 Reviews

Rating details

1.8
more details
Exchange, Refund and Cancellation Policy
Value for money
Additional Fees
Discounts and Special Offers

Rating stats

Rating trend

Summary of Roomer Customer Service Calls

32 TOTAL
CALLS
00:25 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Roomer?

Payments and Charges Question:

  • “Charged for nothing”
  • “Hotel receipt”

Product/ Service Question:

  • “Tech problems - can't see my listings”
  • “Product defect”
  • “My listing does not display in searches for Sydney NSW Australia”

Request for Information Question:

  • “Verification”
  • “Confirmation number needed from hotel that I booked”

Refund Question:

  • “Refund”

Return/ Replace Question:

  • “Booked hotel on the wrong date”

Activation/ Cancellation Question:

  • “Canceling”

Website/ Application Question:

  • “I could not check in because there is no booking site”

Other Question:

  • “Scammers”
  • “Talk to someone”
  • “Disgusting hotel”

Compare Roomer Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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