Contact Roomer Customer Service
How to Reach a Person at Roomer
Verified Contact Information
Toll-Free Number:
-
1-866-293-5985
Customer Service:
help@roomertravel.com
Jobs/ Career:
careers@roomertravel.com
Technical Support:
support@roomertravel.com
Roomer Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Roomer Phone Number
1 (866) 293-5985
Average Calls duration
25 seconds
Most Popular Roomer Email Address
help@roomertravel.com
Issue Resolution Rate
Low (5% reported full resolution)
Contact Method Distribution
92% phone, 8% email
Common Reasons for Contact
Product/ service, request for information, payments and charges
Roomer Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Roomer Phone Number | 1 (866) 293-5985 |
| Average Calls duration | 25 seconds |
| Most Popular Roomer Email Address | help@roomertravel.com |
| Issue Resolution Rate | Low (5% reported full resolution) |
| Contact Method Distribution | 92% phone, 8% email |
| Common Reasons for Contact | Product/ service, request for information, payments and charges |
| Prepare before the call to Roomer |
Contact Information
Roomer Website:
Roomer Help Center:
Corporate Office Address:
Roomer Travel, Inc.
300 Park Avenue
New York,
New York
10022
United States
Other Info (opening hours):
Other Location:
205 E 42nd Street, 14th floor,
New York, New York
United States
Summary of Roomer Customer Service Calls
33
TOTAL
CALLS
CALLS
00:25
AVG CALL
DURATION
DURATION
5%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Roomer?
Payments and Charges Question:
- “Charged for nothing”
- “Hotel receipt”
Product/ Service Question:
- “Tech problems - can't see my listings”
- “Product defect”
- “My listing does not display in searches for Sydney NSW Australia”
Request for Information Question:
- “Verification”
- “Confirmation number needed from hotel that I booked”
Refund Question:
- “Refund”
Return/ Replace Question:
- “Booked hotel on the wrong date”
Activation/ Cancellation Question:
- “Canceling”
Website/ Application Question:
- “I could not check in because there is no booking site”
Other Question:
- “Scammers”
- “Talk to someone”
- “Disgusting hotel”
Compare Roomer Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Roomer