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Contact Roller Rabbit Customer Service

How to Reach a Person at Roller Rabbit

Verified Contact Information

Toll-Free Number:

  • 1-877-695-7655
Call Now
Send Message

Customer Service:

  • 1-646-760-2223
    Mobile App
  • 1-737-255-9793
    Store in Austin, TX
  • 1-424-313-5341
    Store in Beverly Hills, CA
  • 1-214-522-1902
    Store in Dallas, TX
  • 1-212-772-7200
    Store in Madison Avenue, New York
  • 1-949-991-2465
    Store in Newport Beach, CA
  • 1-561-833-4643
    Store in Palm Beach, Fl
  • 1-631-259-2566
    Store in Southampton, NY

Legal:

  • 1-844-530-0077
    Privacy Inquiries

Customer Service:

austin@rollerrabbit.com
Store in Austin, TX
beverlyhills@rollerrabbit.com
Store in Beverly Hills, CA
dallas@rollerrabbit.com
Store in Dallas, TX
madison@rollerrabbit.com
Store in Madison Avenue, New York
lido@rollerrabbit.com
Store in Newport Beach, CA
palmbeach@rollerrabbit.com
Store in Palm Beach, FL
southampton@rollerrabbit.com
Store in Southampton, NY
service@rollerrabbit.com

Legal:

privacy@rollerrabbit.com
Privacy Inquiries

Media:

pr@rollerrabbit.com

Roller Rabbit Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Roller Rabbit Phone Number
1 (877) 695-7655
Issue Resolution Rate
Low (6% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Return/ replace, request for information, shipping and delivery
View full overview

How to Contact Roller Rabbit?

The company has published a toll-free helpline, (877) 695-7655, for general information and help. Those seeking assistance with mobile app issues can dial +1 (646) 760-2223. The Roller Rabbit phone number, (737) 255-9793, is active to discuss your queries and concerns with business agents in Austin. Those contacting the company store in Beverly Hills can call (424) 313-5341 during working hours. Roller Rabbit customer service handles orders, shipping questions, returns, exchanges, store credit issues, product availability questions, and selection and sizing inquiries over the phone.

The company has stores in several regions, each having a specific contact email. Clients requesting general customer service can write to service@rollerrabbit.com. To consult the company store in Austin, use austin@rollerrabbit.com to reach out during working hours. Roller Rabbit's email, beverlyhills@rollerrabbit.com, is available to contact its store in Beverly Hills. Those in Dallas can write to dallas@rollerrabbit.com. To relay your issues and inquiries to business agents in New York, email madison@rollerrabbit.com. For a consultation with the customer service team in Newport Beach, reach out via lido@rollerrabbit.com during the Roller Rabbit hours.

The Roller Rabbit headquarters is in the United States at 1156 Madison Avenue, New York, New York 10028. Customers who are unable to resolve their problems online can visit this address or send written correspondence for secure communication and better assistance. You can also consult Roller Rabbit customer service at 336 W 37th St Rm 700, New York, NY 10018, for inquiries and assistance during office hours.

Roller Rabbit's hours of operation are Monday through Friday from 10:00 AM to 5:00 PM ET. Consulting during these times ensures efficient assistance, regardless of the means. However, one must elaborate on their issue as much as possible and provide additional proof to support the claim for better assistance. Those consulting on weekends or outside working hours can browse the featured information on the company website for self-help.

To reach the customer service team via the Roller Rabbit website, open it in your browser and click Contact Us on the home page. Once there, provide all the required details, including your full name, email address, and comment, and submit the request during working hours. That is ideal for questions about orders, products, returns, and general inquiries. The website also features FAQs covering the most general topics, as well as links to follow the company on Facebook, Instagram, Pinterest, and TikTok for news and updates.

PissedConsumer Club

Contact Information

Roller Rabbit Website:

Roller Rabbit Help Center:

Corporate Office Address:

Roller Rabbit, LLC
1156 Madison Avenue
New York, New York 10028
United States

Other Info (opening hours):

Hours:

Monday - Friday: 10:00am - 5:00pm ET


Other Location:

Attn: Mobile App

336 W 37th St Rm 700

New York, NY 10018

More contact details

Why Customers Call Roller Rabbit?

Top Reasons of Customers Calls

  • Shipping and Delivery 36%
  • Return/ Replace 23%
  • Customer Inquiries & Issues 18%
  • Request for Information 14%
  • Account 5%
  • Product/ Service 5%

Shipping and Delivery

36%
  • "Wrong address for an order"
  • "Shipping on order that qualifies for no shipping"
  • "Shipping"

Return/ Replace

23%
  • "return. and purchase pjs"
  • "return and purchase pajamas"
  • "Change of shipping address"

Customer Inquiries & Issues

18%
  • "I need a gift draft item"
  • "Gave wrong mailing address for an order on Saturday"
  • "To see if my order willl be here by Christmas"

Request for Information

14%
  • "Trouble checking out"
  • "Order status"
  • "Status of irder"

Account

5%
  • "Price adjustment on current order (15% off promo code)"

Product/ Service

5%
  • "Purchase"

Compare Roller Rabbit Customer Service To

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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