ROKA Phone Numbers and Emails

Toll-Free Number:

  • (877) 985-7652
    US Toll Free
Send Message

ROKA Emails:

Customer Service
Media
Press Inquiries
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ROKA Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    95% phone 5% email
  • The best phone number to call ROKA is 8779857652.

  • The longest wait times are on Monday, while the shortest are on Tuesday and Friday.

  • People call ROKA mainly because of product/ service, request for information and activation/ cancellation.

View full overview ›
PissedConsumer Club

Contact Information

ROKA Website:

ROKA Help Center:

Corporate Office Address:

ROKA Sports, Inc.
2214-A West Braker Lane
Austin, Texas 78758
United States

Other Info (opening hours):

HOURS OF OPERATION:

Monday - Friday: 7 AM - 7 PM Central Time

Saturday - Sunday: 9 AM - 4 PM Central Time


Other Location:

16530 Bake Pkwy,

Irvine, California 92618, US

More contact details

ROKA Rating Based on 8 Reviews

Rating details

1.6
more details
Customer service
Website
Exchange, Refund and Cancellation Policy
Delivery Service

Rating stats

Rating trend

Summary of ROKA Customer Service Calls

37 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ROKA?

Product/ Service Question:

  • “Order a pair of prescription glasses”
  • “Bought a Roku TV and I can't get it to come on so hook up with my Internet”
  • “I am trying to buy a wetsuit”

Request for Information Question:

  • “Customer support”
  • “To find out how to reset my password that I for got and to find it how to access my platinum package”
  • “Question about short sleeve wetsuit”

Activation/ Cancellation Question:

  • “Cancel service”

Payments and Charges Question:

  • “A payment I did not approve”
  • “Unauthorized charge”

Return/ Replace Question:

  • “Exchange”

Account Question:

  • “Y'all took money out my account”
  • “Account”

Staff Question:

  • “Bath service”

Other Question:

  • “Where are my glasses”
  • “Trouble signing in”
  • “Extra nose puece”

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