Contact Information

Rodan And Fields Phone Numbers

Toll-Free Number:

  • (877) 737-5773

PC PERKS:

  • (877) 737-5773

RF MALL:

  • (888) 271-1885

Support:

  • (415) 273-8000
  • (888) 995-5656
  • (415) 273-8036
  • (916) 445-1254
  • (800) 952-5210
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Headquarters Address:

Rodan and Fields
60 Spear Street, Suite 600
San Francisco, , CA 94105

Fax:

415.273.8036

Other Info:

Customer Service is available Monday through Friday from 6:00 a.m. - 6:00 p.m. PDT.

Help in Social Networks:

Summary of Rodan And Fields Customer Service Calls

297 TOTAL
CALLS
78% SUCCESSFUL
CONNECTIONS
03:55 AVG CALL
DURATION
40% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Rodan And Fields to Ask about:

Return/ Replace Question:

  • “Return”
  • “Returned item”
  • “Return address”

Activation/ Cancellation Question:

  • “Cannot delete something from cart. Say edit cancel. Won’t work”
  • “Cancel”
  • “Cancellation”

Account Question:

  • “Delay account”
  • “I cannot access my account and get my payments.”
  • “I’m mad that almost $300 hasn’t been credited to my account!!!”

Payments and Charges Question:

  • “Double charged”
  • “Re-enrollment payment”
  • “Over charged”

Request for Information Question:

  • “Consultant question”
  • “Question about credit card”
  • “How to use microdermabrasion and amp roller & serum”

Shipping and Delivery Question:

  • “Didn't receive registration to register for convention” , Review # 1520129
  • “Shipping”
  • “Didn't get my money back from my return” , Review # 1406433

Product/ Service Question:

  • “Broken rolker”
  • “I am buying lash boost and signed up for PC bit do not see the discount when I check out”

Employment Question:

  • “W-2”
  • “Copy of 1099 for 2017”

Website/ Application Question:

  • “Pay for website”

Cards Question:

  • “Prepaid card log in”

Other Question:

  • “Pulse”
  • “Consultant leaving country for 4 months and”
  • “To place my order on hold”

Rodan And Fields Rating Stats

1.9 out of 5 stars
based on 356 reviews
See all 565 reviews

Rating trend

About

Rodan And Fields Delivery Policy
Rodan And Fields Terms of Service
The Client must review and agree in order to access The Customer's Consultant account. Please continue with the renewal process. Welcome to Rodan + Fields. www.rodanandfields.com hope that The User of company services enjoy The Customer's visit and find that using Rodan And Fields's' website to learn about Rodan + Fields, Company's skincare products, and Rodan And Fields's' direct selling program is easy, productive and fun. Before using or registering with the Rodan + Fields website, please read the following Terms and Conditions ("Terms") carefully. These Terms govern The Customer's access to and use of the Rodan + Fields Online website and any products, services, software, tools, applications, features or functionality offered or made available on or through the website, including any Rodan + Fields Independent Consultant personal web pages provided through the website, (the "Site"). The Customer's access to and use of the Sites is expressly conditioned on The Client's acceptance of and compliance with these Terms.
Rodan And Fields Privacy Policy
The User must review and agree in order to access The Customer's Consultant account. Please continue with the renewal process. Rodan & Fields, LLC, including all its subsidiaries and affiliates, ("Rodan + Fields," The Company" Company's" and www.rodanandfields.com) is concerned about privacy issues and wants The User to be familiar with how www.rodanandfields.com collect, use, disclose, share and protect The User's personal information. The User of company services accept this Privacy Policy when The Client of Rodan And Fields access or use the Rodan + Fields website (or any of Company's international websites or applications) and any products, services software, tools, applications, features or functionality offered on or through the website or mobile application (including any Rodan + Fields Independent Consultant personal web pages provided through the website) (collectively, the "Site"). The Customer may be accessing Rodan And Fields's' Site from a computer or mobile phone device (through an iPhone or iPad application, for example) or through a Rodan + Fields mobile application, and the provisions of this Privacy Policy apply to all such mobile access and use of mobile devices.
Top Rodan And Fields Services

Customer Care, Sales Representative, Membership

Top Rodan And Fields Products

Lash Boost Serum, Regimen Beauty Set, Reverse Beauty Set

Rodan And Fields Pros and Cons

Pros: Redefine regimen, Product, Reverse regimen, Representative, Lash boost

Cons: Terrible customer service, Integrity of the company and their non existent customer service, Shady business tactics, Lack of customer service, Dishonest advertising

Summary

Rodan and Fields is intended to provide skin care services by partnering with independent business owners across the United States to redefine the future of aging. Founded by world-renowned dermatologists Dr. Katie Rodan and Dr. Kathy Fields, the creators of Proactiv Solution, Rodan and Fields' patent-pending MACRO Exfoliator and AMP MD System make real results possible at home without injections or other invasive procedures. Named the 2010 Rising Star by the Direct Selling Association DSA for its dedication to achieving a high standard of excellence in business operations, and awarded numerous awards for business campaigns and products, Rodan and Fields is the anti-aging company. It was founded in 2002. The company is based in San Francisco, CA.

Rodan And Fields reviews and complaints

Rodan And Fields is ranked 131 out of 1164 in Cosmetics and Personal Care category

Area Served

USA

Payment Methods

MasterCardVISAPayPal

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Rodan And Fields Stats

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