Going to this salon was the biggest mistake I had ever made for my hair (and skin)! This salon is a complete joke!
Rocky appears to be very inexperienced in hair cut and perm. She didn't even know how to cut equal length on both sides, she cut my left shorter than my right. Even my husband commented it was a rough cut. Her negligence caused a serious burn on the back of my neck from the perm solution.
The way she handled my hair was so rough that water got into my ears during rinsing. My shirt collar got all wet too. She is the worst nightmare of a hairdresser! The curls came out uneven too, total disaster!
I was also shocked by her strange and harsh attitude, she tossed a tray of curling rods to my lap and said authoritatively 'pass me the grey ones'!
When I wanted to pay by credit card, she asked You dont have cash?
Who carries hundreds of dollars in cash? I think it was because she was worried that I might contact my credit card company and stop the payment.
AVOID HER SALON LIKE THE PLAGUE!!
Preferred solution: Apology.
Location: Phoenixville, Pennsylvania