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Contact Rocky Brands Customer Service

Rocky Brands Phone Numbers and Emails

Customer Service Number:

  • (740) 753-9100
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How to Contact Rocky Brands?

Most Popular Number:

(740) 753-9100
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PissedConsumer Reporter

There are at least 3 telephone numbers to apply to in case you want to get in touch with the company and its agents. To call Rocky Brands customer service, dial the following number: 1-866-442-4908. Another contact number that will connect you to the company’s customer care is 1-888-907-9997. You will resolve any issues regarding orders, returns, product information, as well as get answers to your inquiries. 1-740-753-9100 is the Rocky Brands phone number that will link you with the corporate headquarters.

According to the Rocky Brands website, the company offers multiple email addresses that answer different types of inquiries. For general customer support, refer to CustomerService@RockyBrands.com. To contact the company regarding returns, write to RArequest@rockybrands.com. Any data privacy questions? Here’s the email to use: dataprivacy@rockybrands.com. If you want to invest in the company, you should use the following email address: investorrelations@rockybrands.com. In case you have PR and media questions and offers, the following email will be helpful: emily@hfscommunications.com.

The main Rocky Brands headquarters is located at Rocky Brands, Inc., 39 East Canal Street, Nelsonville, Ohio 45764, United States. In addition to the primary corporate office, there’s also a secondary location associated with the company, which is 37601 Rocky Boots Way, Logan, OH 43138, United States. These two locations are provided on the Rocky Brands website, so that you can be sure of their legitimacy. What is more, make an appointment via phone or email to ensure the success of your visit in case you plan to go.

In order to get in touch with the company via the Rocky Brands website, you need to scroll to the bottom of the homepage. There, you will see the Contact Us page, which is under the Resources section. There’s a contact form you can fill out with the purpose of your inquiry, such as Investor Information, Become a Rocky Brands Retailer, Career Opportunity, Consumer Online Order Inquiry, Order Return, General Product Inquiry, Advertising/Sponsorship Request, then, your name, email, a subject, phone number, company/store name as well as a message itself.

Rocky Brands Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Rocky Brands is 7407539100.

  • The longest wait times are on Wednesday and Monday, while the shortest are on Saturday and Sunday.

  • People call Rocky Brands mainly because of product/ service, return/ replace and employment.

PissedConsumer Club

Contact Information

Rocky Brands Website:

Rocky Brands Help Center:

Corporate Office Address:

Rocky Brands, Inc.
39 East Canal Street
Nelsonville, Ohio 45764
United States

Rocky Brands Rating Based on 3 Reviews

Rating details

2.2
more details
Website
Warranty
Value for money
Discounts and Special Offers

Rating stats

Rating trend

Summary of Rocky Brands Customer Service Calls

8 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rocky Brands?

Product/ Service Question:

  • “Warranty”
  • “Retailer will not honor Rocky's Warranty.”
  • “I am residing in South Africa and I would like to work with Rishav who is the sole distributor of your products.”

Employment Question:

  • “W2 forms”

Request for Information Question:

  • “Track my order”

Return/ Replace Question:

  • “Return”

Other Question:

  • “Ozempic”
  • “Info on caring for my new rocky boots”

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Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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