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Contact Rocky Boots Customer Service

How to Reach a Person at Rocky Boots

Verified Contact Information

Toll-Free Number:

  • 1-866-442-4908
Call Now
Send Message

Customer Service:

  • 1-740-753-3130
    Outdoor Gear Store
  • 1-855-377-2668
  • 1-888-907-9997

Headquarters:

  • 1-740-753-9100
    Rocky Brands
  • 1-888-719-5108
    Rocky Brands

Legal:

  • 1-740-753-1951
    Privacy Inquiries

Accessibility:

accessibility@rockybrands.com

Customer Service:

customerservice@rockybrands.com

Legal:

dataprivacy@rockybrands.com
Privacy Inquiries

Rocky Boots Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Rocky Boots Phone Number
1 (866) 442-4908
Average Calls duration
27 seconds
Most Popular Rocky Boots Email Address
customerservice@rockybrands.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
80% phone, 20% email
Common Reasons for Contact
Return/ replace
View full overview

How to Contact Rocky Boots?

Most Popular Number:

(866) 442-4908

To contact the online store of footwear for work, outdoor walks, military, or other needs, dial the following Rocky Boots phone number: 1-866-442-4908. This is the line where a dedicated customer support manager can assist with various matters, including providing detailed information about a specific pair of boots, resolving technical issues with placing an order online, and more. If the mentioned Rocky Boots contact is busy, send a text message to 1-888-907-9997. Have a detailed formulation of your inquiry at hand when communicating with the manager by phone. This will help you to receive a quick resolution.

For detailed assistance, reach out to the Rocky Boots customer service team in writing via CustomerService@RockyBrands.com. Send letters with product questions, return inquiries, warranty claims, or general feedback there. Don’t forget to indicate your order number and the product code along with its size and color for prompt assistance.

The Rocky Boots headquarters is situated in the United States at 39 East Canal Street, Nelsonville, Ohio 45764, United States. This is the central hub where the company manages its primary operations, including customer service and product management. Use the mentioned Rocky Boots address to send official correspondence to a certain department.

Rocky Boots' hours for customer support by phone are Monday through Friday from 8 a.m. to 7 p.m. EST and Saturday from 8 a.m. to 5 p.m. EST. The online store managers do not operate on Sundays and during observed holidays, such as Independence Day and Christmas Day. Regarding support via text messages, it is available Monday through Friday from 8 a.m. to 7 p.m. EST.

If you prefer to resolve all your matters related to the purchase experience or the online store in general, the Rocky Boots website provides several online support options. Just navigate to the bottom menu and follow the “Contact us” hyperlink to go to the separate page with Rocky Boots contacts. There, click on the telephone number to talk with the support manager by phone, or follow the number combination under the message icon to send a text. If you prefer to send an email, follow “Email Us”.

PissedConsumer Club

Contact Information

Rocky Boots Website:

Rocky Boots Help Center:

Corporate Office Address:

Rocky Brands, Inc.
39 E. Canal St.
Nelsonville, Ohio 45764
United States

Other Info (opening hours):

Hours (EST):

Monday - Friday: 8:00am - 7:00pm

Saturday: 8:00am - 5:00pm

More contact details

Fax:

+1(740) 753-4024

Summary of Rocky Boots Customer Service Calls

4 TOTAL
CALLS
00:27 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rocky Boots?

Return/ Replace Question:

  • “Return”

Request for Information Question:

  • “Check on an online order”

Other Question:

  • “Boots don't keep me warm”
  • “Long johns”
  • “Boot sole coming off”

Compare Rocky Boots Customer Service To

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