This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check ourVerified Reviewer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check ourNew Reviewer
Updated by user Nov 19, 2023
Company fixed the issue and I have been provided with apology. deposit was eventually refunded, although I had to fight for it.
Original review posted by user Nov 12, 2023
Booked a band & DJ through Rocksteady Events Experts paying a £350 deposit.
Roger Brown confirmed all was ok with my booking a couple of weeks before my party which took place on 11 November 23. On the night neither turned up, apparently being double booked, leaving me with a room full of 70 guests & no music.
When I asked for a refund of my deposit, he refused to pay it, as he didn't think my ruined party was his fault, although I signed a booking agreement with his company.
He texted to say he could try to get someone else but it would be at least 9pm before they would arrive if at all. This was completely unacceptable.
User's recommendation: Avoid this company!
Location: Hackney, Hackney
Thank You for Your Reply! We are processing your message.