Rocksbox Phone Numbers and Emails

Toll-Free Number:

  • (877) 478-0450
Send Message

Rocksbox Emails:

Complaints/ Feedback
Customer Service
Legal
DMCA Inquiries
Is this your business?
PissedConsumer Club

Contact Information

Rocksbox Website:

Rocksbox Help Center:

Corporate Office Address:

Rocksbox, Inc.
360 Post Street, 11th Floor
San Francisco, California 94108
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:00pm PST

More contact details

Rocksbox Rating Based on 4 Reviews

Rating details

2.5
more details
Warranty
Value for money
Website
Advertised vs Delivered

Rating stats

Rating trend

Summary of Rocksbox Customer Service Calls

30 TOTAL
CALLS
01:33 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rocksbox?

Activation/ Cancellation Question:

  • “To cancel my subscription”
  • “Want to cancel my subscription”
  • “Cancel services”

Payments and Charges Question:

  • “Was charged some earrings that I returned back to you”
  • “Notice of a charge not approved by me on chkin account jus now”
  • “Charged without seeing box yet”

Request for Information Question:

  • “I have a purchasing question”
  • “About my package”
  • “Important took all my money out my checking account”

Account Question:

  • “Money taken out of my acct after canceling subscription”
  • “I've been blocked from the website”

Return/ Replace Question:

  • “I have a return”
  • “I want to know why I haven't received my ring back that was accidentally drop in the box I returned to months ago it's been paid for for 10 months every time I call I'm told it's been shipped. Obviously it has it or I would've received it by now”

Product/ Service Question:

  • “Money withdrawn from my checking account”

Shipping and Delivery Question:

  • “Get shipping label”

Other Question:

  • “Label”
  • “F didn't recurve order”

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