Contact Rocket Dog Customer Service
How to Reach a Person at Rocket Dog
Verified Contact Information
Toll-Free Number:
-
1-866-938-4806
Legal:
-
1-415-777-3200Copyright Infringement Inquiries
-
1-415-541-9366Copyright Infringement Inquiries (Fax)
Customer Service:
rdcs@rocketdog.com
General Info:
info@rocketdog.com
Legal:
copyrightagent@hansonbridgett.com
Copyright Infringement Inquiries
Media:
Sales/ Reservations:
Rocket Dog Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Rocket Dog Phone Number
1 (866) 938-4806
Most Popular Rocket Dog Email Address
rdcs@rocketdog.com
Issue Resolution Rate
Low (7% reported full resolution)
Contact Method Distribution
87% phone, 13% email
Common Reasons for Contact
Request for information, return/ replace, shipping and delivery
Rocket Dog Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Rocket Dog Phone Number | 1 (866) 938-4806 |
| Most Popular Rocket Dog Email Address | rdcs@rocketdog.com |
| Issue Resolution Rate | Low (7% reported full resolution) |
| Contact Method Distribution | 87% phone, 13% email |
| Common Reasons for Contact | Request for information, return/ replace, shipping and delivery |
Contact Information
Rocket Dog Website:
Rocket Dog Help Center:
Corporate Office Address:
Rocket Dog Brands, LLC
126 West Ninth St.
Los Angeles,
California
90015
United States
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 8:00AM-4:00PM (PST)
Rocket Dog Return Address:
11854 S. Alameda St.,
Lynwood, CA 90262
Summary of Rocket Dog Customer Service Calls
53
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
7%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Rocket Dog?
Shipping and Delivery Question:
- “Wrong address on my order”
- “Wrong shipping address”
- “They won’t respond to email on my order that never arrived from two months ago to refund me.”
Request for Information Question:
- “I need help with returning my order”
- “Speak to a representative”
- “Checking on my order”
Return/ Replace Question:
- “I need to exchange a couple of pairs of shoes for a different size”
- “Return problem”
- “Returned shoes to small ordered larger size never received shoes credit card not credited”
Activation/ Cancellation Question:
- “Cancel order”
- “I never got my order.And I want it canceled”
Payments and Charges Question:
- “Payment problem”
- “I was overcharged on my August 31,2022 order”
Refund Question:
- “Refund”
Account Question:
- “Can't use code for buy one one free”
Product/ Service Question:
- “Flip Flops broke!”
Other Question:
- “Order is wrong”
- “I received 2 right shoes in my order”
- “I ordered rocket dog shoes and I received 2 right shoes”
Compare Rocket Dog Customer Service To
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Rocket Dog