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Updated by user Aug 10, 2022

No more communication from them after they fixed alternator.

Updated by user Aug 10, 2022

They fixed alternator.but this car was inspected.there are serval more issues.

Original review updated by user Aug 10, 2022

Car drop off in driveway no paperwork just a key it was dark so couldn't noticed damage.several dents in door and seat separated from plastic.there is damage on passenger side under door.cant believe they had the nerve to even send this vehicle to me.contact them next day and sense then am getting past around the block no one ever followed up on my complaint just send someone else and after you done told the same story over 50 times they want you to tell new contact information you already done told a hundred times over and sent many pictures and still after that no more updates on issue now months into this.I can see they aren't going to fix my car but,but make sure they are getting payment.am shocked that my retirement car is a 21,ooo dollar lemon.this company not gonna honor customer nor are they gonna care what you receive from them not standing behind the vehicle that they sell you they only concern is that you buy.and hope you are one of the lucky ones that don't in up screwed out of your hard earned money doing a pandemic.they did fix alternator for me because couldn't drive it without serval codes coming on.All I wanted was my money's worth.Iam willing to accept car seat covers to cover damage seat and just fix the door on drivers side looks bad to had a 21,000 car and all you see is dents in drivers door unbelievable that this was sold online and damages hidden in pictures.none of online pictures show's any of the damage the pictures were taken around damage.i will continue to pray that this company will not make me suffer anymore.my blood pressure is good for now can't talk no more to them unless they are gonna fix my car.again shame on you you wouldn't buy damages good for yourself so why you think I should stand behind your sales.stay behind your business and I hope every time you get in your nice car you think about me getting in my 21,000 damage vehicle you sold me.ask for close up picturesAlso inside pics of seats this car has large cigarettes burns in front driver seat I don't smoke looks bad.

Preferred solution: Let the company propose a solution.

ROCK Honda Fontana Cons: Did not follow manufacturer guidelines, Paperwork discrepancies and lies, No documentation to register, No return calls.

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