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Contact Rochester Public Utilities Customer Service

Rochester Public Utilities Phone Numbers and Emails

Toll-Free Number:

  • (800) 778-3421
Call customer service
Send Message

Emergency/ Hotline:

  • (507) 280-9191
    Report an outage Electric
  • (507) 280-1500
    Report an outage Water

Accounting/ Billing:

  • (855) 631-3643
    Pay by Phone

General Info:

  • (507) 280-1578
    Commercial Account Contacts
  • (507) 280-1607
    Commercial Account Contacts
  • (507) 280-1588
    Commercial Account Contacts
  • (507) 280-1565
    Commercial Account Contacts
  • (507) 280-1537
    Residential rebate processing questions
  • (507) 328-2640
    Sewer Backup or Overflow

Rochester Public Utilities Emails:

Customer Service
General Info
Commercial Account Contacts, Commercial Account Contacts, Commercial Account Contacts, Commercial Account Contacts, Residential rebate processing questions
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Contact Information

Rochester Public Utilities Website:

Rochester Public Utilities Help Center:

Corporate Office Address:

Rochester Public Utilities
4000 East River Road NE
Rochester, Minnesota 55906
United States

Other Info (opening hours):

Service Center Lobby Hours:

Monday-Friday: 8am - 4pm


Customer Relations Hours:

Monday-Friday: 8am - 5pm

More contact details

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