Contact Roborock Customer Service
Roborock Phone Numbers and Emails
Toll-Free Number:
-
(855) 960-432124/7, US only
Customer Service:
-
(833) 421-191524/7, CA only
Roborock Emails:
Roborock Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Roborock Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Roborock is 8559604321. 81% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Friday and Sunday.
People call Roborock mainly because of product/ service, request for information and refund.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Roborock Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Roborock is 8559604321. 81% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Friday and Sunday.
People call Roborock mainly because of product/ service, request for information and refund.
The best email to contact Roborock is support@roborock.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
Roborock Website:
Roborock Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address For Inquiries
About Privacy Policy:
Heiquan Road, Building C Baosheng Square,
Room 6016, 6017, 6018
Haidian District
Beijing,
China
Other Locations:
Beijing Office
010-53241660
Anju Road Building 3, Yard 17,
ChangPing District,
Beijing,
China
Shenzhen Office
0755-22674957
17F, Building D1,
Nanshan iPark,
Nanshan District,
Shenzhen,
Guangdong Province,
China
Summary of Roborock Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Roborock?
Product/ Service Question:
- “Roborock Can not work”
- “Unable to connect to WiFi”
- “Vacuum won't connect to wifi”
Request for Information Question:
- “Need help choosing product for my daughter”
- “Problems with the update”
- “Need assistance”
Refund Question:
- “Been waiting three months for a refund”
Other Question:
- “My robot”
- “Regarding deal”
- “No funciona”
Compare Roborock Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
