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Contact Robeez Customer Service

How to Reach a Person at Robeez

Verified Contact Information

Toll-Free Number:

  • 1-855-697-6233
Call customer service
Send Message

Robeez Emails:

Customer Service
Canada
General Info

Robeez Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Robeez Phone Number
1 (855) 697-6233
Average Calls duration
1 minute
Most Popular Robeez Email Address
customerfirst@robeez.com
Issue Resolution Rate
Low (14% reported full resolution)
Contact Method Distribution
96% phone, 4% email
Common Reasons for Contact
Return/ replace, product/ service, shipping and delivery
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Robeez?

Most Popular Number:

(855) 697-6233
Total calls: 22 Issue resolved: 1 Last call: Feb 17, 2026

The Robeez customer service team is available at the following toll-free number: 855-697-6233. Managers of this line serve customers regarding a wide range of matters related to the company and its products. You can use it to order a certain pair of children’s shoes, ask about your order, resolve issues with the account, etc. The Robeez customer service team is available Monday through Friday from 9 a.m. to 4 p.m. Eastern. So, keep this moment in mind before you call the manager. If the mentioned line is not available, use written communication. You can send a letter to the company’s email, use an online chat option, or talk with the manager on one of the social media pages.

The Robeez email is the following: Customerfirst@Robeez.com. Use it to contact the company’s customer service specialist regarding products from the online catalog, orders, shipping, accessibility problems with the official company website, etc. Add such a detail as your order number. Also, if the matter is related to a certain pair of shoes, indicate its name, size, color, and other characteristics.

The Robeez headquarters is located in the United States at Daytona Apparel Group, LLC 2725 Tate Blvd. SE Hickory, North Carolina 28602, United States. Use it for personal visits if you want to discuss cooperation, career opportunities, or other matters with representatives of a certain department face-to-face. Be sure to learn the Robeez address marked on the map carefully. It will help you to better orient in the area where the main office is located.

You can contact the Robeez specialist online via the official company website in several ways. Prefer to solve all your inquiries with a virtual assistant? Click on the chat button in the lower-right corner. When a special window opens in front of you, follow “Leave a message”, choose the option you need, and type your question in the appropriate field.

PissedConsumer Club

Contact Information

Robeez Website:

Robeez Help Center:

Corporate Office Address:

Daytona Apparel Group, LLC
2725 Tate Blvd. SE
Hickory, North Carolina 28602
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 9:00am - 4:00pm (EST)


Other Locations:

Daytona Apparel LLC

200 Madison Ave.

New York, NY 10016

United States


39 Kodiak Crescent

North York, ON M3J 3E5

Canada

More contact details

Summary of Robeez Customer Service Calls

22 TOTAL
CALLS
00:43 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Robeez?

Return/ Replace Question:

  • “Exchange shoes”
  • “To do a return”
  • “I can't change my lociton”

Shipping and Delivery Question:

  • “Haven't gotten an email about my order”
  • “Order delayed”
  • “Shipping issue”

Request for Information Question:

  • “Question about a refund”
  • “Need to check my order status and address”

Product/ Service Question:

  • “Product question”
  • “My product was not delivered November 18”

Refund Question:

  • “Refund haven't posted”

Other Question:

  • “Trouble with a gift certificate”
  • “Double ordered”
  • “Not getting anywhere with emails”

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