To call the agent at the Robbins Brothers corporate office, dial the toll-free number, (800) 295-1543. This helpline has been established for general inquiries, recommendations, order tracking, returns, refunds, and exchange queries. Customers seeking to learn about repairs, services, and product protection plans can also use this helpline to reach the agents. For payments and financing, consult the accounting or billing department via Robbins Brothers' phone number, (800) 655-4770.
The following are the three official Robbins Brothers emails. For customer service, users may submit their queries and concerns to customercare@robbinsbrothers.com. Those seeking assistance from the accounting and billing experts can email billing@robbinsbrothers.com. Lastly, if the matter concerns the legal department, such as a privacy inquiry, use the Robbins Brothers contact email, privacy@robbinsbrothers.com, to reach out for help. Clients emailing their concerns can expect a response within several hours or a day.
The Robbins Brothers headquarters address is Robbins Brothers Jewelry, Inc., 1300 West Optical Drive, Suite 200, Azusa, California 91702, United States. Clients can meet the support team members at this address or send a letter if their issue is difficult to resolve online. While it may also be feasible for general inquiries, it is not highly recommended in such cases.
For quick assistance from company agents, the Robbins Brothers hours for consultation are between 9:00 AM and 5:00 PM PT, Monday through Friday. This is also the recommended time for visiting the company offices. However, one must still confirm it with the agents over the phone and book an appointment. That will help avoid any inconvenience later.
The Robbins Brothers website offers numerous self-help resources to help users resolve general issues and concerns without needing to contact the customer care team. Those who are unable to find an answer to their query in the available information can complete the form on the Contact Us page. That will require complete details concerning the issue, their contact information, and location. However, its responses take up to 48 hours in most cases. For a faster response, it is best to message the customer care team on Facebook, Instagram, X, or TikTok. Users can also follow Robbins Brothers on Pinterest and YouTube for updates on its products and services.
