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Contact RM Williams Customer Service

How to Reach a Person at RM Williams

Verified Contact Information

Toll-Free Number:

  • 1-877-553-2786
    USA
Call Now
Send Message

Customer Service:

  • +6 188 259 1007
    Overseas
  • +61 130 069 7697
    Within Australia

Customer Service:

customerservice@rmwilliams.com.au

Jobs/ Career:

careersretail@rmwilliams.com.au

Legal:

dataprivacy@rmwilliams.com
phishing@rmwilliams.com.au

Media:

r.m.williams@navigatedigital.com
Affiliates

RM Williams Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular RM Williams Phone Number
1 (877) 553-2786
Average Calls duration
1 minute
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Product/ service and refund
View full overview

How to Contact RM Williams?

For prompt customer service regarding sweaters, jeans, bags, or other things from the clothing manufacturer's online catalog, reach out to the RM Williams representative via the following phone number: 877 553 2786. This toll-free line is valid in the USA. If you are going to get in touch with the manager from overseas, call +6 188 259 1007. Within Australia contact RM Williams at +61 130 069 7697. To receive quick assistance, we recommend you prepare your questions and the product information in advance. Such an approach will help to expedite the process of resolving your matter.

To contact the RM Williams customer specialist in writing, send a letter to the following email: customerservice@rmwilliams.com.au. It is designed for asking about company products, resolving in-depth issues, sharing your feedback about your shopping experience, etc. Don’t hurry to send an email until you ensure all the necessary details are included in the body of the letter to expedite the communication process. Use emailing if you need detailed resolving your matters with an attachment of screenshots.

To contact the RM Williams online store via its official website, navigate to the “Support” block at the bottom menu and follow “Contact us & FAQs”. You’ll be directed to a separate page, from where access various support options. For real-time assistance, click on the support number or choose a live chat option. If your matter does not require immediate attention, follow the email hyperlink.

The RM Williams headquarters is located at 121 Frost Road, Salisbury, South Australia, 5108, Australia. This is the central hub, where administrative and corporate activities take place. If you have business-related inquiries or correspondence, send them to the mentioned RM Williams address.

The clothing manufacturer's customer support hours are set from 10 a.m. to 4 p.m. AEDT, Monday through Friday. Saturday, Sunday, and public holidays in NSW, Australia are days off. Such a schedule allows you to contact the RM Williams customer service specialist by phone and via email.

PissedConsumer Club

Contact Information

RM Williams Website:

RM Williams Help Center:

Corporate Office Address:

R.M.Williams Pty Ltd
121 Frost Rd
Salisbury, South Australia 5108
Australia

Other Info (opening hours):

Hours:

Monday - Friday: 8:30am - 5:00pm (Australian Central Standard Time) excluding holidays


Other Locations:

Shop 1174, Westfield Geelong, 95 Malop Street,

Geelong, Victoria, 3220


Shop GD 72, Level 1, Cairns Central Shopping Centre,

Cnr Spence St and McLeod St,

Cairns, Queensland, 4870


Level 3 Departure, Brisbane International Airport,

Eagle Farm, Queensland, 4007

More contact details

Why Customers Call RM Williams?

Top Reasons of Customers Calls

  • Product/ Service 33%
  • Shipping and Delivery 17%
  • Refund 17%
  • Return/ Replace 17%
  • Customer Inquiries & Issues 17%

Product/ Service

33%
  • "Repair work"
  • "Purchasing your products for wholesale."

Shipping and Delivery

17%
  • "Sizing question"

Refund

17%
  • "I want refund I traveled to Africa I spent one month I didn't have internet to call them but rm Williams store they called I should call customer service and and they can give me confirmation if I can get a refund"

Return/ Replace

17%
  • "My husband and I would like to replace the elastic on our boots it has worn out. Could we purchase some?"

Customer Inquiries & Issues

17%
  • "Shoe box"

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