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Contact Rivian Customer Service

How to Reach a Person at Rivian

Verified Contact Information

Toll-Free Number:

  • 1-888-748-4261
Call Now
Send Message

Customer Service:

customerservice@rivian.com

General Info:

info@rivian.com

Legal:

legal@rivian.com

Media:

media@rivian.com

How to Contact Rivian Customer Service?

Most Popular Number:

(888) 748-4261

Rivian customer service places a specialized emphasis on providing comprehensive customer service. It is easy to forward your questions to the Rivian team by dialing the toll-free Rivian phone number at 1-888-748-4261. Whether you require information about Rivian's vehicle, request service, or need to avail of your warranty, contact the Rivian contact number and resolve your issues. The best time to talk to their representative ranges from 8:00 AM to 8:00 PM CST throughout the weekdays.

Rivian corporate office is situated at 15770 Laguna Canyon Road, Suite 100, Irvine, California 92618, United States. This Rivian address is the central administrative hub for Rivian's corporate operations. Besides the managerial functions, you can also contact the Rivian corporate headquarters if you have inquiries or require assistance with corporate-related matters and customer service issues. This includes business partnerships, administrative concerns, and even getting information about Rivian vehicles. Address your correspondence to the Rivian corporate office, and the team will review your correspondence and then back to you with a possible solution.

Rivian provides its top-notch Rivian customer services during its standard business hours. Customers can use the Rivian contact number and contact their customer service team, which runs from 8 AM to 8 PM, Monday through Friday. During these hours, you can contact Rivian and receive assistance for various issues and queries, including general information about the Rivian vehicle, inquiries about their warranty, and requests for vehicle servicing. Rivian offers several Rivian contact options to get in touch with their customer service team. This includes Rivian phone numbers and email addresses, which you can utilize during the mentioned hours.

One of the ways to contact the Rivian customer service team is by writing an email. You can use the Rivian email address, customerservice@rivian.com, for customer service-related issues. Rivian also provides other email addresses for customers to contact specific Rivian customer service teams as per their requirement for assistance. For instance, if you require general information about Rivian electric cars or the servicing procedure, you can contact Rivian at info@rivian.com. Similarly, for issues related to the legal departments, send your email to the Rivian customer service team available at legal@rivian.com.

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Contact Information

Rivian Website:

Rivian Help Center:

Corporate Office Address:

Rivian, LLC
15770 Laguna Canyon Rd, Suite 100,
Irvine, California 92618
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 AM - 8:00 PM (CST)


Locations:

Rivian Vancouver, BC

151 W Hastings St,

Vancouver, British Columbia

V6B 1H4, CA

Rivian San Jose, CA

2708 Orchard Parkway, Suite 10,

San Jose, CA

95134, US

Rivian Palo Alto, CA

850 Hansen Way,

Palo Alto, California

94304, US

Rivian Carson, CA

1059 E Bedmar St,

Carson, California 90746, US

Rivian Wittmann, AZ

30700 W Patton Rd,

Wittmann, Arizona 85361, US

Rivian Normal, IL

100 N Mitsubishi Motorway,

Normal, Illinois 61761, US

Rivian Plymouth, MI

13250 N Haggerty Rd,

Plymouth, Michigan 48170, US

Rivian Woking, UK

High Street, Woking,

England GU21 6BG, GB

More contact details

Summary of Rivian Customer Service Calls

6 TOTAL
CALLS
01:40 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rivian?

Request for Information Question:

  • “Order status”
  • “Want to know when lockup period ends”

Account Question:

  • “Locked out of vehicle”

Product/ Service Question:

  • “New purchase”

Employment Question:

  • “Payroll”

Payments and Charges Question:

  • “Buy the new Rivian truck wanna talk about the wall charger”

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