Contact Rivers Casino Customer Service

To contact the Rivers Casino customer service specialist in writing, use the following channel of communication: desp.guestservice@rushst.com. This address is suitable for general inquiries and customer support. Additionally, the company provides a separate Rivers Casino email, privacy@rushstreetgaming.com, for privacy policy inquiries. Written support allows resolving your inquiry more thoroughly, as you can indicate a brief description of your inquiry in the body of the letter and attach screenshots, photos, or other materials for visual explanation of your matter.

The Rivers Casino address is 3000 South River Road, Des Plaines, Illinois 60018, United States. This location serves as a casino and resort offering gaming, dining, and event spaces. The head office, where key operations are managed, is also situated there. If your matter requires an in-person discussion, it’s better to visit the head office, but with a preliminary agreement with the company on the exact time of your meeting.

Rivers Casino's hours of operation are 24 hours a day, 7 days a week. This schedule allows guests to enjoy gaming and entertainment at their convenience. Specific areas, such as restaurants or event spaces, may have their own operating hours. So, it’s the best resolution to clarify the schedule by phone or via email.