Contact Rivers Casino Customer Service
How to Reach a Person at Rivers Casino
Verified Contact Information
Toll-Free Number:
-
1-888-307-0777Des Plaines, IL
Customer Service:
-
1-877-477-3715Philadelphia, PA
-
1-412-231-7777Pittsburgh, PA
-
1-757-840-2278Portsmouth, VA
Rivers Casino Emails:
Customer Service
privacy@rushstreetgaming.com
Privacy Inquiries
Rivers Casino Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Rivers Casino Phone Number
1 (888) 307-0777
Average Hold Time
00:01:27
Average Calls duration
2 minutes
Most Popular Rivers Casino Email Address
desp.guestservice@rushst.com
Rivers Casino Live Agent Availability
17% of callers successfully reach a real person
Issue Resolution Rate
Low (0% reported full resolution)
Call Volume by Day
View full overview ›
Rivers Casino Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Rivers Casino Phone Number | 1 (888) 307-0777 |
| Average Hold Time | 00:01:27 |
| Average Calls duration | 2 minutes |
| Most Popular Rivers Casino Email Address | desp.guestservice@rushst.com |
| Rivers Casino Live Agent Availability | 17% of callers successfully reach a real person |
| Issue Resolution Rate | Low (0% reported full resolution) |
| Contact Method Distribution | 83% phone, 17% email |
| Common Reasons for Contact | Account, request for information and cards |
Call Volume by Day
Contact Information
Rivers Casino Website:
Rivers Casino Help Center:
Corporate Office Address:
idwest Gaming & Entertainment, L.L.C.
3000 S. River Road
Des Plaines,
Illinois
60018
United States
Other Info (opening hours):
Other Locations:
1001 N. Delaware Ave.
Philadelphia, PA 19125
777 Casino Dr.
Pittsburgh, PA 15212
3630 Victory Blvd.
Portsmouth, VA 23701
1 Rush Street
Schenectady, NY 12305
Summary of Rivers Casino Customer Service Calls
25
TOTAL
CALLS
CALLS
01:48
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Rivers Casino?
Account Question:
- “I don’t agree with the monthly rewards that I get. I’m a black card and I’m well over 25,000 and my promotions sucks. I’m never invited to any events and your slot machines are tighter than a rubber band, they don’t pay even when you go to”
- “Can't log in”
- “My account is not taking my debit card”
Request for Information Question:
- “To check any promotions”
- “To check to see if I had any promotions”
- “Trying to find out if I have any free play for today”
Cards Question:
- “My card not working”
Other Question:
- “Cash out”
- “Unable to make bets”
- “Mistreated”
Compare Rivers Casino Customer Service To
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Rivers Casino