Contact River City Federal Credit Union Customer Service

The River City Federal Credit Union email address to connect the member contact center regarding customer support or general inquiries is membercontactcenter@rivercityfcu.org. To discuss the financial wellness program, contact the dedicated specialist at community@rivercityfcu.org. And media inquiries are accepted at marketing@rivercityfcu.org. When formulating your query, add all the necessary data, including your name, email address, and a brief description of your matter. This approach will expedite the resolution process.

River City Federal Credit Union hours when the company’s member contact center operates are Monday through Friday from 8:30 a.m. to 5:30 p.m. EST and Saturday from 9 a.m. to 12 p.m. EST. The line accepting loan applications is open Monday through Friday from 8:30 a.m. to 5:30 p.m. EST and Saturday from 9 a.m. to 1 p.m. EST. Regarding the bill pay member support line, its specialists are ready to assist you Monday through Friday from 8:30 a.m. to 1 a.m. EST.

You can connect with one of the representatives of the River City Federal Credit Union customer service team online. All options of digital communication are available on the official company website. Being on its home page, navigate to the bottom menu and follow the “Contact us” hyperlink. You’ll see clickable telephone numbers and email addresses. Choose the option that is most suitable for your inquiry. If you are interested in detailing your matter and making it more personalized, fill out a contact form on the same page.