Contact River City Bank Customer Service

The bank offers assistance in writing at the following River City Bank email address: info@rivercitybank.com. This channel of communication is useful when you have non-urgent matters, such as questions about financial services, account access, etc. If you are interested in joining the bank’s team, direct your questions to careers@rivercitybank.com. When composing your email, be sure to add your name, email address, and a brief description of your matter so that the River City Bank customer service representative can immediately understand what the problem is. Also, avoid including sensitive information such as full account numbers to save you from fraudsters.

The River City Bank headquarters is located at 2480 Natomas Park Dr., Suite 150 Sacramento, California 95833, United States. This is the primary administrative office where key financial and customer support functions are performed. There are also branches spread across California. If you need to visit one of them, find out the necessary River City Bank address on the “Contact us” page.

Typical River City Bank hours when customer support managers are ready to assist you are Monday through Friday from 8 a.m. to 6 p.m. PT and Saturday from 9 a.m. to 1 p.m. PT. Regarding reporting a lost or stolen ATM/Debit Mastercard, this service is available 24/7. Branch hours vary. You can see them on the “Contact us” page.