Rite Rug - Terrible Customer Service
BEWARE OF RITE RUG they are the nicest people when selling you their carpet. But after that it's one lie after another.
The night we bought the carpet we were told it could me installed 3 days after that night. Well the following day salesman called said that it would have to be reschuled for Wednesday the following week. Tuesday the wife called to verified installation date and was told we were the first on the schedule for Wednesday morning between 8:00am and 8:30am. Well 8:30am has come and gone.
Called salesman and now he say's it could be ANYTIME JUST WAIT AND GIVE THEM TIME!!!!!. THAT'S THEIR GREAT CUSTOMER SERVICE .
NEVER WILL DO BUSSINESS WITH THEM AGAIN!!!!!. CUSTOMER BE AWARE!!!!!
Reason of review: Poor customer service.
Preferred solution: Keep time and date as told..
Location: Heath, Ohio
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