Rite Aid Pharmacist Review from New Jersey, United States

74 of 477 Rite Aid reviews

Last Monday I had nine teeth pulled and my upper jaw and was given a prescription for 20 Vicidon.The pharmacist would not fill it because she said it had Tylenol in it and that was no good for me to go back to the dentist and get a prescription for Vicodin with no Tylenol.

I'm staying in there in pain and she is trying to save the planet.

I give about $50,000 worth of business to the store.Guess who's not going to CVS

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Poor customer service
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Drug Stores and Drugs
review #840631

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74 of 477 Rite Aid reviews

Feb 07 #1282813 Phoenix, Arizona, United States

The pharmacist has no right to dictate what the medication is but can refuse to fill it if the RX isn't correctly written. They usually contact the doctor to correct the issue.

0 0 Reply

Feb 05 #1281823 Troy, Michigan, United States

Bring it Anywhere but there! Lol..
First of all who is this person to state what you should or should not take? Also, "Vicodin" no longer has much Tylenol at all in it anymore since changing all of those laws several years ago. And that is why you can no longer get refills on it, nor can your doctor phone it in any longer, as it now has to be a written script and on a written piece of paper, one month at a time. and, who is she to think that your dentist will want to give you pure a hydrocodone which is equivalent to morphine in its purest form? LOL you had teeth pulled, you aren't a dying cancer patient. It would be very very rare for any Dennist to prescribe that type & strength of medication for someone who had their teeth pulled, regardless of its one tooth or 20 teeth, it is usually a one day or maybe 2 day intense feeling of pain, so normally only Tylenol is given. Lol. Wow, it's like she told you the reverse. I do know that pharmacists have the right to refuse any prescription for any reason but it's just weird that she wouldn't fill it due to her own idea of what you should be receiving. Lastly, by the time you get ahold of your dentist if it's after the weekend they will likely just say you don't need it. Because it's usually only given for 2 to 3 days at us and by then it will pretty much reached that point so you may get a one day supply if you're lucky, so now she just really screwed you! I wish you the best but I'd stay away from that place! Ugh.. how
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1 1 Reply

Jan 16 #1271788 Pooler, Georgia, United States

Unless there was some interaction with another medication you take or you have listed an allergy to acetaminophen, her job is to fill the prescription and shut up. Not her job to try to tell you what to take. That's the physicians job.

2 0 Reply

Dec 15, 2016 #1255927 New York, New York, United States

I understand your frustration and being in pain. I've been there myself. If your pharmacist is concerned enough for your health not to fill scrips that include Tylenol it is probably because you have liver problems or may frequently drink alcohol. I have had liver damage from Tylenol and believe me when I say it's horribly painful and the exhaustion a damaged liver causes lasts for many weeks. Weeks I spent so exhausted I could barely do more than shower and go right back to laying in bed on my left side only because my liver hurt so much I couldn't tolerate even the pressure of my slim body against the mattress. The number of people who have liver failure and even DIE from Tylenol is a dirty secret J&J kept hidden for decades. It is only in the last 5-10 years that the makers put a warning label on Tylenol about the dangers of taking too much or drinking alcohol while taking it. I hope you have been able to get a more suitable pain medicine since your report. P.S. - for severe pain, Dilaudid is an excellent drug that won't cause liver problems. It is my go-to medication for severe pain that over the counter meds just can't alleviate.

2 0 Reply

Nov 05, 2016 #1236857 Seattle, Washington, United States

Tylenol is another name for acetaminophen. Sounds like the pharmacist found an interaction with some other drug you take or found it should not be taken with the medical history you gave her or with other medicines you told her you take. For example, acetaminophen can damage the liver if you take certain other drugs or if you have certain diseases. You might be taking other drugs that contain acetaminophen and the prescription might put you over the toxic dose. It's obvious from this post that you did not understand her explanation. Acetaminophen will not damage the planet. The pharmacist shelves are full of it under different names. This is your dentist's fault. He should have given you the script before you had the work done so you could have it filled beforehand. That's what mine did.

3 0 Reply

Oct 02, 2016 #1221555 Houston, Texas, United States

How do you give $50k of business to the store annually. Is there something we should know about your other ventures?

3 1 Reply

Sep 29, 2016 #1220069 Colorado Springs, Colorado, United States

The pharmicist CANNOT just change a doctors prescription because they disagree with it!..thats insane!..that pharmicist should be fired forever!..Find out who to report her to..what she did borders on illegal..if not just flat out illegal!..l hope your doctor didn't cave into this pill nazi!..good luck!

3 4 Reply

Sep 13, 2016 #1212376 Rochester, New York, United States

A Pharmacist cannot legally refuse to fill a legitimate prescription. I have had the same problem with CVS and have filled a complaint against them. Go to Walmart Pharmacy.

4 2 Reply

May 26, 2016 #1165000

So they tried to help you out and save your health and this is all you have?
Assuming the dentist was still open, why didn't you call them and have you phone in what the pharmacist said or let him/her know where the bear sits and fill the script?

3 3 Reply

Sep 18, 2016 #1214543 Dimondale, Michigan, United States

Doctors can't call in controlled substances to the pharmacy. (Or so I've been told!)

0 2 Reply

Feb 05 #1281787

Prescriptions for controlled substances cannot be phoned in. You must have a written script. This is the law in ALL 50 states. A pharmacist may refuse to fill ANY script, for ANY reason. That is a right they all have. Not sure why this particular pharmacist had a problem with the Vicodin/Acetaminophen thing, but it can't have anything to do with the planet. It must have something to do with you and an issue concerning your health. If you are in a position to spend 50,000 at CVS you should be taking better care of your teeth. Oh, and the writer from New York who suggested Dilaudid as a "go to" pain med that surpasses OTC remedies......I guess it does. That is a "last resort" type med for people who are dying. Good luck finding a doctor who will prescribe it to keep "on hand". Finding a doctor to prescribe regular pain meds, MSoxy, oxycodone, is hard enough even if you have legitimate issues that warrant meds.

0 0 Reply
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