Rise Broadband - Speed issues for price
We are having the same issue.Seems like once or twice a week, speed test on their site (directly from their servers) shows 1-3 Mbps download, and 2-3 Mbps on upload.
We pay for the 20Mbps package, but there always seems to be tower/equipment problems in our area. Before calling their support line, test are ran to gather all the information. I like to have all my facts in order before questioning.
Amazing that while on the phone, it seems to jump from the 1-3 Mbps, to
18 Mbps.It's like they throrrle you back until it's noticed.
More Review Details
|Product or Service Quality|
|Advertised vs Delivered|
|Style and Design|
|Value for money|
|Discounts and Special Offers|
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
What I liked
- Customer service
What I disliked
- Constant issues
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