Rise Broadband - Speed issues for price

55 of 427 Rise Broadband reviews

We are having the same issue.Seems like once or twice a week, speed test on their site (directly from their servers) shows 1-3 Mbps download, and 2-3 Mbps on upload.

We pay for the 20Mbps package, but there always seems to be tower/equipment problems in our area. Before calling their support line, test are ran to gather all the information. I like to have all my facts in order before questioning.

Amazing that while on the phone, it seems to jump from the 1-3 Mbps, to

18 Mbps.It's like they throrrle you back until it's noticed.

This review is a subjective opinion of a user.
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Advertised vs Delivered
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Value for money
Discounts and Special Offers
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  • What I liked
    • Customer service
  • What I disliked
    • Constant issues

Reason of review:
Constant Issues with Speed
Preferred solution:
Stop throttling the end user, or update the equipment providing the service
Monetary loss:
$80
Product or service
Rise Broadband Internet
Review category
Telecommunications
review #946278

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55 of 427 Rise Broadband reviews
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