I pay for a 15mg access and they always want their money regardless.
For over two months now I'm lucky to get a 1.8mg access 90% of the time. Once the other night it was so slow I couldn't even attach to their very own server to look at my account.
Always getting the "we are aware of the problem and are working on it" bs. So how long does it take for these professionals to figure out where the problem is anyway?
This is in Hill County Texas.
I have also discovered a company named NextLink that has outstanding reviews and a discount for those that are also customers of Hilco Electric. They have a 25mg access for the same price as Rise.
Now what do you think people are going to do when, like I am, just fed up with the really bad service from this scamming company and the *** responses from the tech side?
More Review Details
|Diversity of Products or Services|
|Exchange, Refund and Cancellation Policy|
What I liked
What I disliked
- Slow speeds
- Worse each month
- Not having service
- Reason of review:
- Bad quality
- Product or service
- Rise Broadband Internet
- Review category