Contact RingConn Customer Service

The RingConn email address for general consumer assistance is cs@ringconn.com. Do you experience issues with the RingConn app? Drop a line at jiuzhitec@gmail.com to connect with the tech support team. If you need to email the sales department, send a note to sales@ringconn.com. Members of the media can contact the PR department at business@ringconn.com, while legal experts should email the company at data_protect@ringconn.com.

The RingConn customer service team is available Monday through Friday from 9.30 a.m. to 6 p.m. Hong Kong time zone (HKT). During the company’s regular business hours, customers can contact the team by phone or through the online portal. There may be holiday exceptions, and you should contact RingConn directly to learn more about their holiday schedule.

Online contact options list emailing and sending messages via the RingConn website. To submit an inquiry via the website, go to the “Contact Us” page by following the link at the bottom of the page. Then, type in your name, email address, the reason for the inquiry, subject of the message, and a detailed description of the issue. You can also click on the message icon on the right side of the screen to submit a quick message.