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Contact Ride1Up Customer Service

Ride1Up Phone Numbers and Emails

Toll-Free Number:

  • (888) 494-1415
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Ride1Up Emails:

Customer Service
Sales/ Reservations
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Ride1Up Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    71% phone 29% email
  • The best phone number to call Ride1Up is 8884941415.

  • The main reason people call Ride1Up is for product/ service.

  • The best email to contact Ride1Up is support@ride1up.com. 100% of customers use this email address to address their issues and concerns.

How to Contact Ride1Up?

Most Popular Number:

(888) 494-1415

The Ride1Up phone number is (888) 494-1415. Customers can contact the company by phone to get information about available electric bikes, accessories and parts, make an order or resolve issues with an existing one, share their feedback, request a return or warranty repair services, and address other consumer questions. The Ride1Up customer care department operates Monday through Friday.
If you have questions for the sales department, please call (877) 743-3187 to speak with a sales agent.

The Ride1Up email address for general consumer assistance is support@ride1up.com. If you need to get in touch with the sales department, send a note to sales@ride1up.com. As an alternative, you can fill out an online inquiry form on the Ride1Up website, message the company on Facebook, X, or Instagram, or connect with one of the support agents via live chat.

The Ride1Up customer service department is available on weekdays from 9 am to 5 pm PST. The sales team can be reached by phone Monday through Friday from 9 am to 5 pm PST as well. On Saturdays, all sales inquiries are addressed from 8 am to 1 pm PST. Public holidays may be the reason for changes in the usual schedule, and the support department may not be available during the holiday season.

The Ride1Up website provides an option of contacting the company via live chat and an online inquiry form. To proceed with the Ride1Up live chat, you need to click on the message button in the lower right corner of the screen. If you want to submit an inquiry online, please visit the “Contact Us” page and complete the contact form.

PissedConsumer Club

Contact Information

Ride1Up Website:

Ride1Up Help Center:

Corporate Office Address:

Ride1UP
415 Laurel St, Suite B
San Diego, California 92101
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:00pm (PST)

More contact details

Summary of Ride1Up Customer Service Calls

5 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ride1Up?

Product/ Service Question:

  • “Error 25 question”
  • “Error 25”

Compare Ride1Up Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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