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Contact Richmond Times Dispatch Customer Service

How to Reach a Person at Richmond Times Dispatch

Verified Contact Information

Toll-Free Number:

  • 1-800-468-3382
Call customer service
Send Message

Customer Service:

  • 1-804-649-6007
    Editorial Opinion
  • 1-804-644-4181
    Editorial Page
  • 1-804-649-6990
    Newsroom
  • 1-804-643-4414
    Obituaries, Death Notices and in Memoriam

Headquarters:

  • 1-804-649-6000

Legal:

  • 1-563-383-2200
    Privacy Inquiries

Media:

  • 1-804-649-6251
    Advertising Inquiries

Richmond Times Dispatch Emails:

Customer Service
Ideas for a Story, News or Editorial Departments
Legal
Copyright Infringement Inquiries, Privacy Inquiries

Richmond Times Dispatch Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Richmond Times Dispatch Phone Number
1 (800) 468-3382
Most Popular Richmond Times Dispatch Email Address
tdnow@timesdispatch.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
88% phone, 12% email
Common Reasons for Contact
Return/ replace, payments and charges
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Richmond Times Dispatch?

Most Popular Number:

(800) 468-3382

Richmond Times Dispatch customer service assists users with general queries and complaints via the toll-free number 1-800-468-3382. Those consulting for editorial opinions can dial 1-804-649-6007 between business hours. The company has also published the helpline, 1-804-644-4181, to contact its agents for queries about editorial pages. For inquiries from the newsroom, 1-804-649-6990 is the Richmond Times Dispatch phone number. Consumers calling for obituaries, death notices, and memorials can use 1-804-643-4414 to reach the respective department. If consulting for a complex issue or concern, 1-804-649-6000 is the number to call the Richmond Times Dispatch headquarters.

To email Richmond customer service, use one of the three published addresses depending on your reason for consultation. Clients inquiring about ideas for a story can write to ccoates@timesdispatch.com. To discuss your queries and concerns regarding the news or editorial departments, email letters@timesdispatch.com. Those consulting the department for other issues can contact the agents via tdnow@timesdispatch.com. You can also email copyright@lee.net for copyright infringement purposes and expect responses during Richmond customer service hours. The email address for complaints is complaints@lee.net. For legal support, the email address is tdcsupport@timesdispatch.com.

The Richmond Times Dispatch headquarters, Lee Enterprises, Incorporated, is at 300 E. Franklin St., Richmond, Virginia 23219, United States. Users can also visit the company branch at 8460 Times-Dispatch Blvd., Mechanicsville, VA 23116, for assistance with confidential and sensitive issues. When doing so, you should make an appointment in the relevant department over the phone beforehand. Those unable to arrive in person can also send a letter to the copyright agent at Lee Enterprises, Incorporated, 4600 E 53rd St, Davenport, IA 52807.

The Richmond Times Dispatch's hours of operation on weekdays are 8:30 AM and 5:00 PM. Users who want to consult the customer service team in person can also visit the company offices between these times. While the Richmond Times Dispatch headquarters might be closed on weekends, you can still email your concerns or resolve them through self-assistance using the information on the company website.

To seek online assistance, visit the Richmond Times Dispatch website and click Contact Us on the homepage to get directed to several consultation options. Those include the published helplines, emails, postal addresses, and the hours to consult different company departments. Depending on the nature of their issue, clients can choose the most feasible option among these to reach Richmond Times Dispatch customer service for efficient assistance. You can also consult the featured information on the company website to resolve general queries and concerns without experts’ help.

PissedConsumer Club

Contact Information

Richmond Times Dispatch Website:

Richmond Times Dispatch Help Center:

Corporate Office Address:

Lee Enterprises, Incorporated
300 E. Franklin St.
Richmond, Virginia 23219
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:30am - 5:00pm


Other Location:

8460 Times-Dispatch Blvd.

Mechanicsville, VA 23116


Mailing Address:

Copyright Agent

Lee Enterprises, Incorporated

4600 E 53rd St

Davenport, IA 52807

More contact details

Fax:

+1-563-327-2692

Summary of Richmond Times Dispatch Customer Service Calls

7 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Richmond Times Dispatch?

Shipping and Delivery Question:

  • “Sedition delivery problem”

Payments and Charges Question:

  • “Payment”

Return/ Replace Question:

  • “Yoyr records indicate that I am an ez pay customer. This is incorrect.”

Other Question:

  • “Advertising”

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