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Returnmates Phone Numbers and Emails

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  • (424) 340-0552
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How to Contact Returnmates Customer Service?

Most Popular Number:

(424) 340-0552
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Total calls: 51 Last call: Jun 16, 2025
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PissedConsumer Reporter

Returnmates provides one main customer service number for any issues: 562-317-8868. It is designed for sending text messages only. If you have general questions about the company and its services, send them to the adobe-mentioned Returnmates contact. Want to reschedule the date of your pickup? Text “RESCHEDULE”. To cancel your pickup, text “CANCELATION”. To add or remove a package from your pickup, text “ADD” or “REMOVE”. In any of these cases, follow the prompts after sending the word message to the support number, 562-317-8868.

If you have questions that do not require immediate response or prefer a written way of solving your issues, Returnmates provides one email address for all cases: hello@returnmates.com. You can also reach the company’s manager by sending a text message on Facebook, Instagram, or LinkedIn page. To go to the social network where it is most comfortable communicating, click on the appropriate icon at the bottom of the official company website. In any case, describe your question or request in detail in the body of the letter.

The Returnmates headquarters is located in the United States at the following address: 1113 Electric Avenue, Venice, California, 90291. This is the main place where you can discuss cooperation and solve different corporate-related issues with the company’s manager face-to-face. If you are not very well-oriented in the area where the main office is located, ask about how to get to it when arranging your appointment and time by communicating with the company at 562-317-8868. You can also plot the route from your home to the office on the map for a better understanding of how to get to the headquarters.

Returnmates Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    88% phone 12% email
  • The best phone number to call Returnmates is 4243400552.

  • The longest wait times are on Thursday, while the shortest are on Sunday.

  • People call Returnmates mainly because of employment, request for information, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Returnmates Website:

Returnmates Help Center:

Corporate Office Address:

Returnmates
1113 Electric Avenue
Venice, California 90291
United States

Returnmates Rating Based on 9 Reviews

Rating details

1.1
more details
Customer service
Reliability
Website
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Returnmates Customer Service Calls

51 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Returnmates?

Shipping and Delivery Question:

  • “Delivered”
  • “Package”
  • “Where is my package?”

Employment Question:

  • “About employment”
  • “Orientation”
  • “I need my 1099”

Request for Information Question:

  • “I want to know New location”
  • “Update information”
  • “I'm calling to check on the independent contractors position application that I filled out online”

Account Question:

  • “Account”
  • “I my profile has been deactivated”

Payments and Charges Question:

  • “Payment”

Return/ Replace Question:

  • “Need to schedule pickup to return to Nordstrom”

Website/ Application Question:

  • “App issue”

Other Question:

  • “Missing paclage”
  • “Driver pay”
  • “Onboarding process/link”

Compare Returnmates Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

UPS
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1.3 out of 5
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