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Contact Retrospec Customer Service

How to Reach a Person at Retrospec

Verified Contact Information

Toll-Free Number:

  • 1-888-488-2369
Call customer service
Send Message

Customer Service:

  • 1-213-744-1555

Retrospec Emails:

Business Customer Service
Customer Service

Retrospec Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Retrospec Phone Number
1 (888) 488-2369
Average Hold Time
00:01:19
Average Calls duration
2 minutes
Most Popular Retrospec Email Address
team@retrospec.com
Retrospec Live Agent Availability
25% of callers successfully reach a real person
Issue Resolution Rate
Medium (57% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Retrospec?

Most Popular Number:

(888) 488-2369
Total calls: 19 Issues resolved: 4 Last call: Apr 9, 2026

Customers seeking to consult Retrospec support for general information and help can use the toll-free number (888) 488-2369 to reach out during working hours. The customer service helpline, (213) 744-1555, is active for product inquiries and recommendations. Users can also call the Retrospec phone number for orders, shipping, delivery issues, product defects, returns, exchanges, assembly help, replacement parts, and accessories.

The company has two official emails for general and business-related concerns. Clients consulting the business customer service team with relevant queries and concerns can email partnerships@retrospec.com. The Retrospec contact email, team@retrospec.com, relays general issues and inquiries to the business representatives. When emailing Retrospec customer service, elaborate on your problem as much as possible and provide a clear subject line to get directed to the relevant department for assistance. That will ensure effective responses within a few hours or days.

The customer service team handles user queries and concerns at the Retrospec headquarters at 380 W Markham Street, Perris, California 92571, United States. For complex and confidential matters, it is best to consult them via mail or in person. During working hours, individuals with general queries and complaints can also visit the Retrospec address for more effective assistance. However, that can be relatively time-consuming and is not feasible in urgent cases.

The Retrospec hours to reach the company agents via live chat are between 8:00 AM and 4:00 PM PT, Monday through Friday. Users visiting the company offices or those reaching online can do so between these times for efficient assistance. If an issue arises outside office hours, relay it via email or try finding the solution by browsing the featured information on the company website.

The Retrospec website features a contact request form to reach company agents for inquiries and assistance. Users can complete it by providing their name and email and choosing the most appropriate reason for consultation from the available options. Note that the more details they provide, the more effective and efficient the response will be. Those seeking to learn more about the company or stay updated about its latest news and policies can join them on Facebook, Instagram, and TikTok.

PissedConsumer Club

Contact Information

Retrospec Website:

Retrospec Help Center:

Corporate Office Address:

Retrospec
380 W Markham Street
Perris, California 92571
United States

Other Info (opening hours):

Chat Hours:

Monday - Friday: 8:00am - 4:00pm PT


Other Location:

2300 East 48th Street

Los Angeles, California 90058

More contact details

Summary of Retrospec Customer Service Calls

21 TOTAL
CALLS
02:09 AVG CALL
DURATION
57% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Retrospec?

Return/ Replace Question:

  • “Replacement charger for 3 wheeler e bike”
  • “Exchange”
  • “Need tire tube replacemnt”

Product/ Service Question:

  • “Technical question assembly”
  • “Manufacturing Defect”
  • “Damage bike rim”

Shipping and Delivery Question:

  • “Order shipping problem”

Request for Information Question:

  • “Checking on my bike order”

Other Question:

  • “Assuabke Bike”
  • “Problems with a water hammock”
  • “Setup issue”

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The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

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