Contact Retrofete Customer Service

For written communication, Retrofete provides various email options depending on your query. cs@retrofete.com is designed for questions about a product you are interested in, purchasing issues, and assistance. If you have questions regarding bulk orders or partnerships, direct them to wholesale@retrofete.com. Regarding PR inquiries, contact Retrofete at social@vprcreative.com. Before you send an email, make sure to include your order number and any relevant details to speed up the response process.

The Retrofete headquarters is located at 99 Spring St, New York, NY 10012, United States. This is the primary location, where specialists from different departments perform key functions including administration and customer support. You can use the mentioned Retrofete address to send official letters and correspondence.

Retrofete’s customer service team is available during the following business hours: Monday through Friday from 10 a.m. to 5 p.m. GMT-5. According to this schedule, phone support specialists accept most inquiries. Regarding retail stores, their doors are open Monday through Saturday from 11 a.m. to 7 p.m. and from 12 p.m. to 6 p.m., local time. However, the schedule may vary depending on the location. So, if you plan to visit the nearest store, find out its hours of operation by calling one of the telephone numbers.

If you prefer digital communication, Retrofete offers convenient options via the official company website. After you follow “CONTACT” at the top menu, you’ll get access to support numbers and the main email address. Additionally, an online chat option is available on the right side. To receive real-time assistance from the virtual assistant, click on it, type your name in the appropriate field, and click on the “Start Chatting” button.