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Contact Retrofete Customer Service

How to Reach a Person at Retrofete

Verified Contact Information

Customer Service Number:

  • 1-917-338-4790
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Send Message

Customer Service:

  • 1-646-846-5481

Customer Service:

stylists@retrofete.com
Personal Shopping And Styling
wholesale@retrofete.com
Wholesale Inquiries
cs@retrofete.com

Legal:

hi@retrofete.com

Media:

social@vprcreative.com

Retrofete Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Retrofete Phone Number
1 (917) 338-4790
Average Calls duration
2 minutes
Most Popular Retrofete Email Address
hi@retrofete.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
93% phone, 7% email
Common Reasons for Contact
Return/ replace, activation/ cancellation, shipping and delivery
View full overview

How to Contact Retrofete?

Most Popular Number:

(917) 338-4790
Total calls: 14 Last call: Mar 19, 2026

To speak with the Retrofete customer service specialist directly, dial the following number: 917-338-4790. This line serves customers regarding choosing clothing from the online catalog, purchases, order issues, delivery, and more. If you need to get in touch with the store, call +1 646-846-5481. To receive quick responses and meaningful answers from the Retrofete customer service manager, prepare all the necessary details about which the specialist may ask you. It can be your order number or such information about the product as its name, size, and color.

For written communication, Retrofete provides various email options depending on your query. cs@retrofete.com is designed for questions about a product you are interested in, purchasing issues, and assistance. If you have questions regarding bulk orders or partnerships, direct them to wholesale@retrofete.com. Regarding PR inquiries, contact Retrofete at social@vprcreative.com. Before you send an email, make sure to include your order number and any relevant details to speed up the response process.

The Retrofete headquarters is located at 99 Spring St, New York, NY 10012, United States. This is the primary location, where specialists from different departments perform key functions including administration and customer support. You can use the mentioned Retrofete address to send official letters and correspondence.

Retrofete’s customer service team is available during the following business hours: Monday through Friday from 10 a.m. to 5 p.m. GMT-5. According to this schedule, phone support specialists accept most inquiries. Regarding retail stores, their doors are open Monday through Saturday from 11 a.m. to 7 p.m. and from 12 p.m. to 6 p.m., local time. However, the schedule may vary depending on the location. So, if you plan to visit the nearest store, find out its hours of operation by calling one of the telephone numbers.

If you prefer digital communication, Retrofete offers convenient options via the official company website. After you follow “CONTACT” at the top menu, you’ll get access to support numbers and the main email address. Additionally, an online chat option is available on the right side. To receive real-time assistance from the virtual assistant, click on it, type your name in the appropriate field, and click on the “Start Chatting” button.

PissedConsumer Club

Contact Information

Retrofete Website:

Retrofete Help Center:

Corporate Office Address:

Retrofete Inc.
99 Spring St.
New York, New York 10012
United States

Other Info (opening hours):

Hours:

Monday - Friday: 10:00am - 5:00pm

Store Hours:

Monday - Saturday: 11:00am - 7:00pm

Sunday: 12:00pm - 6:00pm


Mailing Address:

Attention: Privacy Policy

231 W 29th Street, Suite 401
New York NY 10001

More contact details

Summary of Retrofete Customer Service Calls

14 TOTAL
CALLS
01:45 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Compare Retrofete Customer Service To

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