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Contact Retrax Customer Service

How to Reach a Person at Retrax

Verified Contact Information

Toll-Free Number:

  • 1-800-206-4070
Call Now
Send Message

Customer Service:

retrax@retrax.com

Legal:

privacy@realtruck.com
Privacy Inquiries

Media:

social@retrax.com

Retrax Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Retrax Phone Number
1 (800) 206-4070
Average Calls duration
1 minute
Issue Resolution Rate
High (100% reported full resolution)
Retrax Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Contact Method Distribution
100% phone
View full overview

How to Contact Retrax?

Most Popular Number:

(800) 206-4070

Two helplines are currently active for customers to contact. The toll-free number, 1-800-206-4070, is published to share general queries and concerns with the support team. Clients unable to get a satisfactory solution to their problem via call can consider meeting the Retrax customer service team in person at the company headquarters. For that, arrive at Retrax, 917 S 46th St, Grand Forks, North Dakota 58201, United States, during the visiting hours specified by the company. You can also send a letter to 4414 SW College Road, Suite 1410, Ocala, FL 34474, to safely relay critical and sensitive matters to the business representative. The company also has a branch at 5400 32nd Ave S, Grand Forks, ND 58201, for customers with issues regarding returns to consult. Clients calling the Retrax phone number or visiting the company offices must do so between 8:00 AM and 5:00 PM CST from Monday to Friday to ensure efficient assistance.

To contact Retrax customer service by email, write to retrax@retrax.com during business hours. Consumers seeking to discuss a legal or privacy issue can consult the respective department at privacy@realtruck.com. The email social@retrax.com is published to contact the media agent for related issues and concerns. Emailing is an alternative to calling the Retrax customer service number for general inquiries. However, since the reply is not prompt, it is not recommended for urgent matters.

To contact the business representative online, visit the Retrax website and click the phone number on the top right corner of the homepage to call or message the agent. The website also features the option to initiate a live chat with an expert. Another method is to click Contact Us on the homepage to get directed to the published helplines and email addresses and use those. Contacting Retrax customer service online is best for queries about products, warranty support, installation, technical support, existing orders, repair, and replacement.

PissedConsumer Club

Contact Information

Retrax Website:

Retrax Help Center:

Corporate Office Address:

Retrax
917 S 46th St
Grand Forks, North Dakota 58201
United States

Other Info (opening hours):

Mailing Address:

4414 SW College Road, Suite 1410

Ocala, FL 34474


Returns Address:

5400 32nd Ave S

Grand Forks, ND 58201


Hours:

Monday - Friday: 8:00am - 5:00pm CST

More contact details

Fax:

+1 701.746.5598

Summary of Retrax Customer Service Calls

9 TOTAL
CALLS
00:58 AVG CALL
DURATION
100% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Retrax?

Product/ Service Question:

  • “Warranty”
  • “Parts and warranty”

Other Question:

  • “Bad key fob”
  • “Check compatibility on my truck”
  • “Need parts that fell off.”

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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