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Contact Retrax Customer Service

Retrax Phone Numbers and Emails

Toll-Free Number:

  • (800) 206-4070
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Retrax Emails:

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How to Contact Retrax?

Most Popular Number:

(800) 206-4070
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PissedConsumer Reporter

Two helplines are currently active for customers to contact. The toll-free number, 1-800-206-4070, is published to share general queries and concerns with the support team. Those intending to convey their feedback and complaints to the business agent can call the Retrax customer service number 1-877-328-1975. Clients unable to get a satisfactory solution to their problem via call can consider meeting the Retrax customer service team in person at the company headquarters. For that, arrive at Retrax, 917 S 46th St, Grand Forks, North Dakota 58201, United States, during the visiting hours specified by the company. You can also send a letter to 4414 SW College Road, Suite 1410, Ocala, FL 34474, to safely relay critical and sensitive matters to the business representative. The company also has a branch at 5400 32nd Ave S, Grand Forks, ND 58201, for customers with issues regarding returns to consult. Clients calling the Retrax phone number or visiting the company offices must do so between 8:00 AM and 5:00 PM CST from Monday to Friday to ensure efficient assistance.

To contact Retrax customer service by email, write to retrax@retrax.com during business hours. Consumers seeking to discuss a legal or privacy issue can consult the respective department at privacy@realtruck.com. The email social@retrax.com is published to contact the media agent for related issues and concerns. Emailing is an alternative to calling the Retrax customer service number for general inquiries. However, since the reply is not prompt, it is not recommended for urgent matters.

To contact the business representative online, visit the Retrax website and click the phone number on the top right corner of the homepage to call or message the agent. The website also features the option to initiate a live chat with an expert. Another method is to click Contact Us on the homepage to get directed to the published helplines and email addresses and use those. Contacting Retrax customer service online is best for queries about products, warranty support, installation, technical support, existing orders, repair, and replacement.

Retrax Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Retrax is 8002064070.

  • The longest wait times are on Wednesday, while the shortest are on Thursday and Saturday.

  • Be prepared for the call as Retrax may ask you for the following information to identify you as a customer: order id or tracking no or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Retrax Website:

Retrax Help Center:

Corporate Office Address:

Retrax
917 S 46th St
Grand Forks, North Dakota 58201
United States

Other Info (opening hours):

Mailing Address:

4414 SW College Road, Suite 1410

Ocala, FL 34474


Returns Address:

5400 32nd Ave S

Grand Forks, ND 58201


Hours:

Monday - Friday: 8:00am - 5:00pm CST

More contact details

Fax:

+1 701.746.5598

Retrax Rating Based on 1 Review

Rating details

5.0
more details
Product or Service Quality
Diversity of Products or Services
Website
Warranty

Rating stats

Rating trend

Summary of Retrax Customer Service Calls

4 TOTAL
CALLS
00:00 AVG CALL
DURATION
100% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Retrax?

Product/ Service Question:

  • “Parts and warranty”

Other Question:

  • “Programing”
  • “Cover won't open”

Compare Retrax Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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