Restoration Hardware - RH canceled my orders.
I have ordered so many items from RH and almost every single item I have gotten has been damaged or has a defect and I have complained to RH about my problems with damaged products and waitin at home for the delivery company and never shows up no one calls to tell me why they never showed up I have to call to see what happen nobody from RH will follow up like they say. Now RH corporate emailed me stating that they can't meet my standard and will no longer will being doing any business with me they canceled my warranty items and pending items. Now I have items that I'm missing to complete my room as in my bedroom got the bed and night stands missing the dresser. All I asked them to do is get me thr items I ordered and we don't have to business after that and now they won't even work with me to get the items I'm missing.
How is it my fault that they can't deliver items in good condition, delivery company not delivering items after setting up appt with me telling me they have the items, RH never following up like they say they are.
Can someone give me someone contact info at RH corporate office that can help me get my items.
More Review Details
|Value for money|
|Advertised vs Delivered|
|Exchange, Refund and Cancellation Policy|
|Style and Design|
|Diversity of Products or Services|
|Product or Service Quality|
What I liked
- Beautiful design
What I disliked
- Terrible customer service
- Delivery service
- Damage items
Author wants to be contacted by the company. Learn more ›