Ottawa, Ontario
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Resolved

Update by user Jun 20, 2016

June 20, 2016 after several calls to store and several emails to Restonic the store called me and said Restonic was taking the mattress back and refunding me the total price of mattress, i just won't get the delivery charge back.I'm somewhat satisfied though as now i can but a mattress that hopefully won't go bad after a month.

Thank you for letting me put this out there I believe it helped a lot.Problem solved.

Update by user Jun 05, 2016

Restonic won't make good on the 15 year warrenty (mine is only 4 months, sagging problem started and visible after 1 month) they should have flyers labels etc. stating warrenty void if Restonic box spring/foundation not purchased with mattress.

Original review posted by user Jun 03, 2016

Im on a very limited income and it took me forever to save enough money for a good mattress (or so i thought)on February 15, 2016 i purchased a Restonic mattressSilver Plush product #854056 for a grand total of $714.43.On March 21, 2016 (just a tad over a Month old) showed signs of Sagging Already!

The store I bought it from sent someone to look at it and measure it. Restonic denied it stating depth wasnt enough so store said theyed check it again in a month. Well waited n waited and store sent the guy out then had to wait 2 weeks for them to tell me Restonic sait my fou dation wasnt good! Its Brand new, not a box spring but a platform frame ths just as good or better than a box spring and it states No box spring needed!

Restonic is a SORRY COMPANY AND DOES NOT CARE ABOUT ITS COSTOMERS, their just out for a buch (hundreds of bucks) that a person on Disability couldnt really afford in the first place but really needed a new mattress. I Really Love the way they have treated me thinking im *** or something stating its the foundations problem, if a mattress starts Sagging after A MONTH IT JUST NOT A GOOD MATTRESS and this company needs to be taken down so some other Disabled person DOESNT GET RIPED OFF! Sales person NEVER mentioned that it HAD to be a new restonis foundation box spring or their claim of a 15 year warrenty is Void!

Im spreading the word, Dont spend even a penny on Any Restonic products as they just take your money and run to their bank laughing all the way that they got another sucker!

Review about: Restonic Silver Ltd Edition Eurotop Plush.

I didn't like: Warrenty service, Sags after 1 month bad mattress.

Review #859575 is a subjective opinion of a user.

2.8
Product or Service Quality
Delivery Service
Reliability
Warranty
Advertised vs Delivered
Price Affordability
Diversity of Products or Services
Staff
Value for money
Exchange, Refund and Cancellation Policy
Website
Customer service
Style and Design
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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