Contact Restaurant Equippers Customer Service

To submit your issues or inquiries in writing, use one of the three official email addresses to contact the company agents. Those inquiring about web sales can contact the respective agent at websales@equippers.com. Clients seeking assistance with privacy concerns can email privacy@equippers.com during the Restaurant Equippers' hours. Lastly, hr@equippers.com is the email address to contact the Human Resources department for job-related inquiries. Another option for written communication is to send a letter to Restaurant Equippers, Inc. at 635 West Broad Street, Columbus, Ohio 43215, United States. However, because it is time-consuming, it is only recommended if the issue is too complex or too sensitive to share online.

The company has an active team of specialists, available Monday through Friday from 8:00 AM to 5:00 PM ET. On Saturday, the Restaurant Equippers' hours specified for customer service are from 8:00 AM to 12:00 PM ET. While an in-person consultation is not available on Sunday, users can submit their issues and inquiries via email and expect assistance on the next working day.

To reach the company representatives via the Restaurant Equippers website, open it in your browser and click on the chat button on the right side of the homepage. That will connect you to a restaurant-experienced equipment and supply specialist for efficient assistance with relevant issues. However, this option is available only Monday through Friday, 8:00 AM to 5:00 PM ET. Outside this time, users can either explore the FAQ section for self-service or submit their queries to agents via Facebook, Instagram, or LinkedIn. You can also get general information or updates regarding the company by following it on YouTube.