Contact Restasis Customer Service

Restasis customer service actively handles client issues via three emails. The first is webaccessibility@abbvie.com, available to submit accessibility concerns to the relevant department. For general inquiries, one must email customerservice@abbvie.com during business hours. Those requesting assistance with privacy issues or concerns can contact the respective office at privacyoffice@abbvie.com. That will ensure Restasis' help within several hours or days. If you are asked to share several personal or sensitive details, email may not be the most suitable option for this purpose. Instead, you can follow up via mail or visit the address, AbbVie Inc., 1 North Waukegan Road, North Chicago, Illinois 60064, United States, for secure communication and better services.

Restasis' help is primarily available on weekdays from 6:00 AM to 6:00 PM. Clients consulting on weekends can use one of the online means to submit their request and expect a response on the next business day. Those seeking to visit the company offices can book an appointment for an in-person consultation and confirm the operational hours for the respective department in advance for convenience.

For an online consultation to resolve your issues, visit the Contact Us page on the Restasis website and select either "Medical/Product Information" or "Patient Assistance" from the options. Next, complete the form by providing your personal information, contact details, and location, along with a message explaining your issue. Once you have filled out all the required fields and submitted your request, Restasis customer service will follow up with you shortly via phone or email.