Contact Resource One Credit Union Customer Service

To contact the Resource One Credit Union customer service team in writing, send your letter to info@r1cu.pure.cloud. There, a dedicated specialist accepts all general inquiries. The company also provides additional Resource One Credit Union contacts you may need. For payment inquiries, questions about payoff amounts, subordination inquiries, and other matters, get in touch with the company at MtgLoanServicing@r1cu.org. Regarding business lending, email Commercial@r1cu.org.

The Resource One Credit Union headquarters is situated in the United States at 1200 Belleview St. Dallas, Texas 75215, United States. If your matter requires immediate discussion with the company staff in the office face-to-face, visit them, but first make an appointment in advance. For mailing inquiries, use the following Resource One Credit Union address: P.O. Box 660077, Dallas, TX 75266-0077.

Resource One Credit Union hours when the customer support team is available to assist you with various matters are Monday through Friday from 8:30 a.m. to 5:30 p.m. and from 9 a.m. to 1 p.m. on Saturday. This schedule is indicated taking into account the Texas time zone, namely GMT-5.

You can contact the customer support team via the Resource One Credit Union website in several ways. For real-time assistance, click on the telephone number in the bottom menu. Alternatively, you can use an online video banking accessible in the lower-right corner. To view more options for digital communication, move your mouse cursor over “Help & Support” in the top menu and follow the “Contact Us” link. This action will lead you to clickable support numbers and emails.