Contact Resident Center Customer Service

Like the official helplines, several email addresses are available to contact different departments at the company. Customers seeking to report privacy issues or concerns to the relevant agent can email privacy@realpage.com. For ticket support, submit your request to ticketsupport@buildium.com. Those seeking to resolve a legal query or concern can contact the respective department at legal@realpage.com. Resident Center’s customer service team also handles arbitration inquiries via email at arbitrationoptout@realpage.com. Lastly, if your purpose is to share your feedback or suggestions regarding customer care, contact mobilefeedback@buildium.com or team@buildium.com.

The exact operational hours for the company offices have not been listed on any official platform. Therefore, users can submit their queries and complaints at any time that suits them. After reviewing those, the Resident Center customer service team will respond as soon as possible. However, it would be essential to confirm the operational hours via phone or online when consulting the company headquarters in person.

Clients seeking to resolve their queries and concerns online can open the Resident Center website in their browser and click Help Center on the homepage. That will direct them to a well-categorised FAQ section on a new page. They can explore it to find answers to all general questions at their convenience. Those seeking general guidance can also view tutorials in the Video Library on the same page. If your property uses a Resident Center, you may log into your registered account on the website to access options for maintenance requests, payment issues, or general assistance on the dashboard.