Resene Phone Numbers and Emails

  • +61 180 073 8383
    Australia
  • +644 577 0500
    New Zealand
  • +6 480 073 7363

Resene Emails:

Complaints/ Feedback
Customer Service
Australia, New Zealand

Resene Contact Information

Resene Website:

Resene Help Center:

Corporate Office Address:

Resene
PO Box 38242, Wellington Mail Centre
Lower Hutt, Wellington 5045
New Zealand

Other Info (opening hours):

Australia

Fax: 1800 064 960

Address:PO Box 924 Beenleigh QLD 4207

Fax:

(04) 577 0600
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About

Resene Return Policy
If the goods are faulty www.resene.co.nz will meet Company's obligations under the Consumer Guarantees Act to provide a remedy. If The User of Website change The Customer's mind about a product some products can be exchanged or returned for a full refund within 30 days of purchase provided the goods are returned in the original packaging and condition. Testpots, tinted paints, wallpaper or accessories ordered on indent and custom-made curtains cannot be exchanged or returned for a full refund unless there is a product fault so please choose carefully. Indent items are those ordered in especially for The Client's order that are not normally held as shop stock. Non tinted paints and other liquid items can be exchanged but not returned for a full refund. Sorry, but The Company are unable to accept paint or accessory returns more than three months after purchase or if the paint/ accessory item is from a discontinued range, packaging or product is damaged in any way (other than a product fault) or it is not in its most current packaging.
To read more: https://www.resene.co.nz/returns-policy.htm
Resene Terms of Service
Colours are not exact. This website is designed to be an information resource for those planning to decorate and for professionals who help their clients make decorating choices or apply decorating products. By accessing this website, The User of company services are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that The User of Website are responsible for compliance with any applicable local laws. If The User of company services do not agree with any of these terms, The Client of Resene are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law. Permission is granted to temporarily download one copy of the materials (information or software) on Resene's website for personal, non-commercial transitory viewing only. This license shall automatically terminate if The User of company services violate any of these restrictions and may be terminated by Resene at any time.
To read more: https://www.resene.co.nz/terms-conditions.htm
Resene Privacy Policy
Company's Privacy Policy applies to all The Client's dealings with Resene Paints Ltd whether through Resene's' stores, website or direct to Head Office. www.resene.co.nz respect The User's right to privacy and understand the need to protect The Client's personal information. This Privacy Policy sets out how Resene manage The Client's personal information that www.resene.co.nz collect about The Client of Resene It also describes, in general terms, the types of personal information Resene hold, for what purposes and also sets out how that information is collected, used, stored and disclosed by Resene. Please read this privacy policy before using any Resene website or submitting any personal information. By using a Resene website, The User are accepting the practices described in this privacy policy. The Client are encouraged to review the privacy policy whenever The Client of Resene visit the website to make sure that The User of Website understand how any personal information The User of company services provide will be used.
To read more: https://www.resene.co.nz/Privacy-Policy.htm
Resene FAQ
To read more: https://www.resene.co.nz/curtains/faqs.htm
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