Contact Request A Test Customer Service

Customers can request general information and assistance via email at info@requestatest.com during business hours. Request A Test’s customer service team is also available to handle user issues and inquiries via customerservice@requestatest.com. These are the only two options for online written communication with business agents. However, because they are unsafe for sharing personal or sensitive information, they are not recommended in such cases. Customers who need to share such details can instead send a letter to the company headquarters, Request A Test, Ltd., at 7027 Mill Road, Suite 201, Brecksville, Ohio 44141, United States, for secure communication and practical assistance.

Request A Test's customer service is available at the company offices six days a week. Their working hours are Monday to Thursday, 8:00 AM to 8:00 PM ET. Users contacting the agents on Friday can reach out at any time between 8:00 AM and 6:00 PM ET. For assistance from company representatives on Saturday, the contact hours are from 9:00 AM to 1:00 PM ET.

Users seeking to contact the customer care team via the Request A Test website can visit its Contact Us page and use the form to email the agents. This option is best for queries about services and orders, as well as for sharing feedback and suggestions, and requires users to provide their full name, address, phone number, email, and comments. Users must provide all these details accurately and submit their requests during Request A Test’s customer service hours to ensure quick responses. Other assistance options available on the website include FAQs on general topics and links to follow the company on Facebook, X, and Instagram.