Contact Republic Services Customer Service
Republic Services Phone Numbers and Emails
Toll-Free Number:
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(877) 692-9729
Customer Service:
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(800) 299-4898Recycling Coordinator
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(702) 735-5151Southern Nevada Waste and Recycling
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(702) 599-5920Southern Nevada Waste Service Information
Republic Services Emails:
How to Contact Republic Services?
Most Popular Number:
| Total calls: 2 254 | Issues resolved: 42 | Last call: Dec 3, 2024 |
Republic Services Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Republic Services Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Republic Services is 8776929729. 75% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 72% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Republic Services may ask you for the following information to identify you as a customer: address or zip code, first and last name or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Republic Services Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Republic Services is 8776929729. 75% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 72% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Republic Services may ask you for the following information to identify you as a customer: address or zip code, first and last name or phone number.
People call Republic Services mainly because of staff, request for information, payments and charges.
13% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Republic Services is customerexperience@republicservices.com. 99% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Republic Services Website:
Republic Services Help Center:
Corporate Office Address:
Republic Services Customer Service Reviews
I don't believe my expectations are too high. I expect that once a week my garbage is picked up. I completely understand that there are environmental factors that may cause delays, but it has been almost one year since my garbage was picked up on time. Approximately once a month, I have to call the customer service line and report a missed pickup. It is often days later, or sometimes they just don't come for that week. As I read through the other reviews, it is evident that this is a problem everywhere. Out of 1,518 reviews, 85% of them are one star. I'm sure that more customers would complain but they've given up! This shows this is a systemic problem with your company. Not only are you unreliable but you don't respond well to complaints about service.
Trash day is scheduled for Wednesday. Sometimes, our street is skipped with no communication, other times only I or one of my neighbors is skipped. When I call customer service, I am told to leave the trash out and it will be picked up in 24 hours. Since when is 24 hours the weekend or the next week? The company's customer service is a joke. If you manage to get a customer service representative you can actually understand, you can expect to be told whatever it takes for them to get you off the phone. Why hire representatives that can't speak English well? Several calls, same result. A big fail! Missed pickup on a Wednesday, called, promised pickup within 24 hrs, called every day, now it's Saturday and the trash is still waiting to be picked up.
I complained to the township supervisor’s office about this and have been told that they are aware of the problem and working with Republic Services to correct the problem. Unfortunately, I don't have the option to use another company. If I could give them zero stars, I would. Stay away from using this company!
Excellent
Not many companies left in the world who truly care about their customers especially seniors
How Good is Republic Services's Customer Service?
Summary of Republic Services Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Republic Services?
Payments and Charges Question:
- “Need to pay bill”
- “Over charged”
- “Bill”
Staff Question:
- “Terrible service”
- “End service”
- “Pick up service”
Request for Information Question:
- “Question. Will you pick up refrigerators”
- “Question about yard waste pickup”
- “Question about bill”
Product/ Service Question:
- “Damaged trash xontainer”
- “Trash bin lid broken off”
- “Complaint”
Employment Question:
- “Former Employee needs start date snd end date”
- “W2”
- “Payroll”
Activation/ Cancellation Question:
- “Cancel”
- “Cancel services”
- “Cancel service”
Account Question:
- “Account”
- “Need account number to pay bill”
- “Account problems”
Shipping and Delivery Question:
- “Dumpster sizes”
- “Wrong bin delivered”
- “Did not get a bill and my trash wasn't picked up”
Return/ Replace Question:
- “Nobody answers phone in park city or returns call”
- “Changing services”
- “I was just trying to get my trash can replaced. Don’t have time for all of this nonsense.”
Website/ Application Question:
- “My mistake. I found my answer on your website”
- “Trying to fill out application for employment”
- “Cannot get on website”
Refund Question:
- “Refund”
- “I got a refund check today. Does that mean that we are being cancelled”
Cards Question:
- “Lost card”
- “New card for payment”
- “To change my credit card number”
Other Question:
- “Refrigerator pick up”
- “New can needed.”
- “Bad management at the landfill”
Compare Republic Services Customer Service To
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