My tax money for 2013,2014,2015,2016 were sent to this company from my state and the money stayed there until I called about it. Then they lied and said they mailed it me.
16 days later they claimed they mailed it 6 days then 7 days then 8 days prior . Its been 20 days after holding my money for a week before I called demanding it. I was in financial ruin without that money. They caused me to loose my truck and get evicted from my apartment and I still do not have my money.
They should not be allowed to do people this way and I will no longer do business with Tax Act if this is the route i have to go for my refund.
I am contacting the Kentucky banking commission and the BBB as well as the govenors office. DO NOT DO BUSINESS WITH THIS BANK THEY TRY TO KEEP YOUR MONEY WITH NO WAY TO GET HELP!!!
Product or Service Mentioned: Republic Bank Tax Refund.
Reason of review: inappropiately handling my money.
Monetary Loss: $1240.
Preferred solution: Full refund.