The easiest way to contact RepairPal customer service is to call its toll-free number, (800) 969-9204. If you encounter problems with the toll-free number, please call the alternative RepairPal phone number at (877) 287-5234. For legal-related and privacy inquiries, call (650) 384-5016.
If you prefer to communicate in writing with customer service, you can use the RepairPal email system. Customer service reads all the emails, and you can expect an answer within 2 to 3 working days. For urgent matters, it is better to call customer service, where you will receive an immediate response. For RepairPal customer service, send your email to community@repairpal.com or operations@repairpal.com. For general inquiries, use the team@repairpal.com address. If you are interested in possible jobs, email your details to jobs@repairpal.com. The dedicated address for press inquiries is pr@repairpal.com.
RepairPal headquarters is at RepairPal, Inc., 2261 Market Street, #4705, San Francisco, California 94114, United States. This is also the corporate office and mailing address. If you have unresolved issues, you can request an appointment with a senior representative at headquarters. There is an alternative to send mail to the office.
The standard RepairPal business hours in the US are from 8 AM to 6 PM, Monday through Friday. You can still send emails outside these hours; the website is also available 24/7. Outside of these hours, you can send an email to the support team. Next, the option is to browse through the website for self-help information.
You can contact the support team online via the RepairPal website. Go to the website and click on "Contact Us." Then, look for the general inquiries option and click "Leave Us A Message." Fill out the form on your screen and submit it. Ensure that you complete all the fields. An agent will contact you as soon as possible during business hours. You'll also find relevant contact details in this section. Answers to your questions can be found 24/7 in the FAQs and blog articles. You can also follow customer service on Facebook, Instagram, LinkedIn, and X.
