The toll-free RentGrow number on the website is 1-800-898-1351, ideal for queries about resident screening services to property owners and managers. When property owners or managers request screening reports about applicants, RentGrow generates them to make the process easy. These reports may include your credit history, rental history, and other publicly reportable civil or criminal records, if any. The RentGrow phone number for the legal department is 1-800-475-7649, and customers who call it are served immediately.
The RentGrow email for general information is information@RentGrow.com, available to all users of the company's services. If you believe the credit, criminal, or civil records contained in your RentGrow screening report to be inaccurate or incomplete as of the date of the report, you can initiate a dispute by completing an Applicant Dispute Form and following the instructions on the form about how to submit it to the company. A RentGrow customer service member will reply to your email within 24 hours. Click Learn More on the website to learn more about submitting a dispute.
The Learn More section of www.rentgrow.com has all the information on contacting the support team. You will find email addresses, phone numbers, and an extensive FAQ section to answer frequently asked questions. The email RentGrow contact on the website and online form are the ideal options for submitting reports and any disputes they may elicit. Calls are answered immediately, while emails take at least 24 hours.
The physical RentGrow address is 177 Huntington Avenue, Suite 1703 #74213, Boston, Massachusetts 02115, United States. This location is where complex issues are handled and the right place to go if you need to learn more about the company's business. Matters that don't require physical visits can be solved through the RentGrow customer service number, emails, or online forms. The customer service team will book you an appointment if you reach out using any of the mentioned options.
The official RentGrow hours are 9:00 AM to 8:30 PM EST, Monday through Friday. They are subject to change, so it's best to refer to the website whenever you need to call or visit. You can leave emails outside these hours for the support team to return later. For urgent messages or issues, you will be best served by calling the RentGrow contact number on the site, as emails may take longer to be replied to.