Customers from the United States can contact the company agents via the toll-free number, (877) 877-0700. Those reaching out from outside the USA can dial the Rent A Wreck phone number, (301) 681-8100, during business hours. It is essential to call the customer service agent in urgent cases, as this will ensure a quick response. However, if the line gets disconnected or you are unable to receive a satisfactory answer to your query, consider other consultation options for better services.
A direct email address to request Rent A Wreck’s customer service is not available. However, clients can use its alternative for written communication and send a letter to the Rent-A-Wreck International Headquarters at 13900 Laurel Lakes Avenue, Suite 100, Laurel, Maryland 20707, United States. That is a more secure option, best for sensitive issues. Consumers who prefer online communication can also submit a contact form on the official website. After reviewing their request, the agent will respond promptly when available.
The company representatives are available to help the clients Monday through Sunday. However, their operational hours may vary on different days. To speak to the customer service agent Monday through Friday, reach out from 7:30 AM to 11:00 PM. Rent A Wreck’s hours of operation on Saturday and Sunday are from 8:00 AM to 6:00 PM.
The company's official website has a dedicated Contact Us section where users can submit a form for inquiries and assistance. However, they must provide a clear subject, their full name, contact information, and location details. It is also essential to provide your reservation ID and a brief explanation of your issue so Rent A Wreck’s customer service can address it better. The company representatives generally respond to online requests via email or phone based on user preference. Clients can also download Rent A Wreck’s mobile app to manage reservations, request assistance, and message support conveniently. Reaching out via the company's official Facebook, LinkedIn, or X (Twitter) platforms is also an option for assistance.
