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Contact Renpho Customer Service

How to Reach a Person at Renpho

Verified Contact Information

Toll-Free Number:

  • 1-844-417-0149
    United States / Canada
Call customer service
Send Message

Emergency/ Hotline:

  • +44 743 466 6088
    United Kingdom

Renpho Emails:

Business Sales
Customer Service
AU and NZ, EU and UK, US
Legal
Privacy Inquiries

Renpho Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Renpho Phone Number
1 (844) 417-0149
Average Calls duration
1 minute
Most Popular Renpho Email Address
support@renpho.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
78% phone, 22% email
Common Reasons for Contact
Product/ service, request for information, shipping and delivery
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Renpho?

Most Popular Number:

(844) 417-0149
United States / Canada
Total calls: 33 Last call: Apr 14, 2026

Renpho Corporation has provided a toll-free helpline 1-844-417-0149 to speak to the support team. This helpline is only applicable in the United States and Canada. To speak directly to a Renpho customer service team representative, dial between 9:00 AM and 4:30 PM PST. There is a separate company's customer support in the United Kingdom. This number is +44-743-466-6088. To connect to the support team and get a resolution, the hours start at 9:00 AM and end at 5:00 PM GMT. For complex concerns, clients can also visit the support team in the corporate office. The address is 14129 The Merge Street, Building 3, Unit A, Eastvale, California 92880. United States. There is another location in Hong Kong. For this, the address is SHOP NO.4 1/F PODIUM FOOK HOI HOUSE LEK YUEN ESTATE, SHATIN NT HONGKONG. One more Renpho company address is Units 06-07 28/F Concordia Plaza, 1 Science Museum Road, TST East, Kowloon, Hong Kong.

The Renpho Corporation has published four emails to use for location purposes. Customers seeking general information about business sales can write to wholesale@renpho.com and get a response during office hours. Customers in the US can get help from the support team at support@renpho.com. The email address support-eu@renpho.com is an alternative to calling the Renpho customer support number for clients in Europe and the United Kingdom. Renpho Corporation support team in Australia and New Zealand can write to support-au@renpho.com. Another alternative to writing an email is to fill out the inquiry form on the Renpho website. The team takes one to five working days to get help from the support team. However, since it does not ensure an efficient response, it is less feasible than using the Renpho Company number for urgent matters.

Open the Renpho website and go to the Contact Us page to connect with company representatives online. On the page, one can find the company's customer support numbers in Canada and UK. The page also has an alternative to fill out the form to contact the Renpho support team. If the customers face complex concerns, they can book an appointment and visit the office to talk to the support team in person. The website also features links to social media accounts associated with the company that customers can follow for regular information and updates.

The company's website also has direct links to download Renpho app on Android and iPhone. Download the Renpho Health or AI GYM apps, depending on your preferences and features. You will be prompted to log in to the account using your registered credentials. Once logged in, you can get the help from the Renpho customer support team. For some reason, if you don't get a response, dial one of the numbers or write to the company's support team's email address.

PissedConsumer Club

Contact Information

Renpho Website:

Renpho Help Center:

Corporate Office Address:

Joicom Corporation d/b/a Renpho
14129 The Merge Street, Building 3 Unit A
Eastvale, California 92880
United States

Other Info (opening hours):

Other Locations:

HK: TIT INTERNATIONAL LIMITED

SHOP NO.4 1/F PODIUM FOOK HOI HOUSE LEK YUEN ESTATE

SHATIN NT HONGKONG


HK: Rocdan Limited

Units 06-07 28/F Concordia Plaza

1 Science Museum Road

TST East, Kowloon, Hong Kong

More contact details

Summary of Renpho Customer Service Calls

39 TOTAL
CALLS
01:02 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Renpho?

Product/ Service Question:

  • “Re pho tape measure not working”
  • “Upset at your product”
  • “Product inquiry”

Request for Information Question:

  • “Question about scale”
  • “Support new scale”
  • “Support”

Shipping and Delivery Question:

  • “Received wrong product”
  • “Received wrong item”
  • “Missing items”

Return/ Replace Question:

  • “Renpho massage gun does not hold a change. Stops in middle of using”
  • “Battery replacement cover”

Payments and Charges Question:

  • “Charger”

Website/ Application Question:

  • “Can’t get data to load in Apple health and my BodySite”

Activation/ Cancellation Question:

  • “To cancel items”

Other Question:

  • “Unbind ring”
  • “Scale”
  • “Handgun repair”

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